Question about Back to Basics TEM-500 Egg & Muffin 2-Slice Toaster

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Egg Poucher no longer works

The springy wire broke that gets hot. Is there replacement parts???

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  • Anonymous Oct 26, 2008

    The egg Poucher does not work

  • waternomad Mar 17, 2009

    The steam tray doesn't work. Doesn't make any noise nor does it expel any heat. The "egg" button does turn red though.

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  • Master
  • 8,596 Answers

Here is the replacement parts link:
http://www.focuselectrics.com/finditem.cfm?itemid=3733

-Tha Mp3 Doctor

Posted on Mar 25, 2009

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1 Answer

My egg/muffin toaster stopped getting hot...the light still works though


This means that the heating element that would be some sort of coil or wire has burned through from too much heat. Happens with a lot of heating electronics. Dryers are a common similar problem. If is under warranty claim it, if not it's probably cheaper to by a new one. However, if you determined to fix it you will have to take it apart to find the break and replace the part or try to Sauder in a splice to reconnect the series.

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I was given this toaster as a gift from my daughter. It failed after being used 4 times. Being a retired electronics engineer, I took the unit apart and found that a small relay that operated the toaster...


Unfortunately this is the sadddest part of our enviourment problem but the best part for the economic boom. Unless the unit is discarded the companies cannot surrvive.Hence most of the models are scrapped for no reason to make way so that the product sale continues.
If by cleaning the relay the fault can be rectified , try to do it with a good contact point/switch cleaner.
If the relay coils are damaged, the use an external relay if a similar type is not available.
the last option is to source one from a damaged set, sets discarded for coil failure etc..Try to salvage this part from old service shops,junk yards or second hand dealers.
Hope you find my tip helpful.

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Back to Basics TEM-500 toaster no longer heats up


We have the same problem after only about 20 uses. The customer service number is 1-800-688-1989...we may be able to get it replaced. If they aren't willing to do anything, I'm thinking of filing a complaint with our state Attorney General because there are SO MANY complaints of the SAME, idential problem from thousands of consumers!!!!

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1 Answer

The egg cooker does not work at all


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Buy a new egg poaching tray


www.focuselectrics.com google this and order replacement part for 6 dollars

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Need a replacement egg poucher


Here is the cheapest egg poacher available:
http://www.webstaurantstore.com/vollrath-75080-full-size-aluminum-egg-poacher-cup/92275080.html
If you need a specific replacement, let us know the brand and model number.
I hope this helps.

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Call the company. They will send you a new toaster -- at least they did for my neighbor.

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