Question about Samsung HCJ552W 55" Rear Projection Television

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TV Turns off

I have a Samsung HCJ552W. My wife called me one day and told me that we had a power surge. After the power surge the TV's signal light on the front would come on and turn off after a few seconds. I can only hear a click sound like the TV wants to come on, but it doesn't do anything. I opened the TV up and visually checked for anything noticable. I disconnected the Terminal Board completely and when I did the TV light would stayed on, but I still would not get sound or picture. I do have a recommneded and special surge protector that I bought when I purchased the TV about 5 years ago. Could someone please help! Hector

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Re: TV Turns off

Mondern day television sets have to user serviceable parts inside them as they are all solid state and you will not ben able to look at a set and see something wrong. These sets you need specialized test equipment to troubleshoot relace and repair parts inside them. Your set suffered what alot of solid state electronics these days . A power surge will usually blow out the power supply section of a set and who knows what else. If your not a tech a TV set is not a place to be experimenting with anything .. best thing to do is call a tech to trouble shoot and give tyou an estimate. Now if you mailed in the Registration to the surge protector, and the tech writes down that this was all caused by a surge, then you shouldnt have any problems collecting what you laid out for a repair. The surge protector company,if the repair cost alot ,will contact the manufacturer to see how much the parts listed ncost and if these parts could go bad when a power surge to stop peeps from padding there bills. Make sure you get a complete itimized bill not just repaired power supply on a bill cause you wont get paid. Also make sure you call an authorized repair place for the manufacturer of your set. as its not 100% necassary, but much more legiter in the eyes of the power strip company. Good Luck

Posted on Jul 27, 2006

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