I hit the copy button and the machine fires up and runs but does not scan the original or feed paper,runs for about 10 seconds,stops and goes back to the normal display wording. It counts up scanning copy number 1,2,3 everytime I hit the start button,but it never tries to do anything.
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The document scanner has light bar which Canon calls the "Contact Image Scanner" FH7-7565-000.
It is probably bad.
This unit is under the glass, so I'd recommend to get a service company to do this.
There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on.
If the plate looks solid, then it's probably right where it should be. It sounds like a sort of ramp that feeds the paper into the fuser.
Start with the paper itself. Make sure it is in the machine properly. Here is a short guide on a few things to check:
normally, it's because you are copying in a high resolution. have a look at your user manual, lower the scan resolution and it should be a lot faster. Check that you're scanning in black and white -that can speed things up as well.
outfeed? u mean the fixing assembly?? where the paper gets warmed?? u need to unmount the panel, open the cartridge cover and unscrew. the slide panel and carefully unplugged the flat cable. then you need to remove the platten glass. remove left small cover and then remove platten glass. remove the black cover besides the scanner. now remove the left covers, all of them, and unplug the fixing assembly. they are at least two connectors that go right to the power supply board. now you need to unscrew the fixing assembly, see the top of the recently uncover top, you must see two holes, thru them you should see screws, two on one side and one on the other, unscrew them, and then you will finallly release the fixing assembly. now that you got it out remove the plastic cover if it's there and then remove the two screws that has one on each side, now rmeove the metallic cover, you may need to unlock a little metal locks on the sides, push or pull depending situation and then finally free the unit from its cover. at this point you must be really able to remove all the jammed paper. clean up with pressurized air if possible. now that is paper free you need to mount everything back as original. good luck!!
When you say it won't copy, do you mean that the paper won't move in the feeder or that no copies come out? Do you get any error messages? Try using alcohol on a swab or lint free cloth and clean the feed rollers in the feeder. They sometimes get paper dust on them and they can't pick up the paper. Also make sure that any paper sensors that detect when paper is in the feeder are intact. Occasionally they get stuck or broken. Hope this works.