Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Kodak easyshare 5300

I just inserted a new black ink cartige andit won't print black but it will print in any other color

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Hi, regarding your issue, try to reseat the black cart. for it is possible that the cart is just not seated correctly. if issues persist, do a deep clean 2x then try to print again.
you can do a printhead clean by following the steps below:
>press MENU button
>go down to CLEAN PRINTHEAD then press OK
>select DEEP CLEAN then press START
after the 2 deep clean try to print, if you are still having problems call support at 800.421.6699
you can also try this link:

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=6198
hope this works for you!! ciao!!

Posted on Oct 23, 2008

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