Question about HP Printers & Copiers

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When making copy from computer I keep getting prints of material copied last week from scans. I tried everything recommended but no luck.

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  • rosa1 Oct 21, 2008

    S/N CN5ABC139604BM PSC1400 series

  • rosa1 Oct 22, 2008

    I was asked for code nbr for printer which I furnished. Haven't recd any solution for the problem yet, though.

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You need to reset your printer .

Unplug your printer for 30 minutes and plug your printer .

This will erase the previous data .

Posted on Oct 21, 2008

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  • HP Master
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Can you please provide us first the model of the printer so we can help you better...

Posted on Oct 21, 2008

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I'm unable to get the scanning and copy output on samsung series


turn on/off, unplug, plug in2_bing.gif, should reset configs.

go to applications folder for your computer, dbl click printer icon for make of printer/scanner/copy. check settings. if all else fails, select printer reset button in settings page.
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My Lexmark X75 will print but not copy. When I


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Try to uninstall and reinstall driver. and make sure when you are printing from computer the printer is set to copy mode.

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1 Answer

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Hi , did you try a manual copy thru the printer operator panel to make sure that there are no issues with the hardware , if it is copying manually then its an issue with the software , you need to uninstall the printer drivers through the Printer Disk ****make sure to disconnect the printer cable from the computer before uninstalling the drivers **** once the printer drivers are uninstalled restart the computer and get into the Safemode (**keep tabbing F8 when the system restarts for safemode**) and delete the following Folder " SPOOL " it is located under C:\WINDOWS\system32. after deleting the Spool folder restart the computer and install a fresh copy of drivers it will resolve your issue.
Do let me know once you perfrom these steps.
All the Best.

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