Question about NetGear DG834G Router

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Netgear wpn824v2 can't login to router, can't reset defaults

I keep losing wireless connections after 10 months of use. Now support tells me I have to re-configure. The user name and password admin/password do not work. The suggestions to push reset button on back of router (can't find one, I have held down the power button which is all I could find) and reset the defaults hasn't made any difference. Spent over 1/2 hr with support so they could tell me I have to email questions so they can answer. First response took only 3 hours. Second was almost 24 hrs. I think my only option is to buy a linksys and hope for something better.

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  • ciabata Oct 22, 2008

    cnavarro, you made it very simple. I was able reset and logon to config the router. Now I have either configured something wrong or I have a problem with my settings on my computer but I reached the set up step where I was told to power cycle all my devices. Now I can't get back to the router login. I type the IP address and don't even get the pop up login window. Question, in the setup instructions I have there is a section for DHCP installation. One step says to change a setting to Use computer MAC address. Was this section only for MAC setup? The support team knew I am on Windows Vista. I may have locked myself out again! I'm not a stupid person but I wonder if I'm smart enough to manage a little, ***** router.

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The router username is always admin
The default password is password or (for older routers) 1234
Try the default username and password before resetting the router to the factory defaults.
When a router resets, it goes back to the state when it was new — all information that was entered by hand is lost! Examples are critical things you need to get online, such as ISP username, ISP password, IP addresses, security keys, and ports and services that were opened. It all needs to be re-entered.

So, have your ISP information before resetting the router.
Naturally, if you moved to a new city, or if you bought a used router, the old information in the router may not be of use to you. Contact your ISP if you can't connect any computer directly to the Internet. Then, if there is a connection problem when the router is added, see No Internet Access Through the Router

Reset for most routers with a reset button on the rear panel
Write down configuration information such as IP addresses, security keys, opened ports and services, etc., that you modified. (The default username is admin and the password is either password or 1234. Try these before resetting the router.)

Press the reset button on the back until the test light blinks.
This takes about 10 seconds.
(To avoid accidental resets, the small button is recessed. Use a pen or paperclip to access it.)
Release the button.
Wait for the router to reboot.
Log in with the default password.
If the router was not cleared, try these additional steps AFTER the router has finished rebooting.

Unplug the router's power.
Press and hold the reset button.
While the button is held down, reconnect router's power.
Continue to hold the reset button for 20 seconds after reconnecting the power.
Wait for the router to reboot.
Log in with the default password

Posted on Oct 21, 2008

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A wpn824v2 is a white box with a blue round thing in the center. I don't see a power button, so first of all make sure you're looking at the same box. http://kbserver.netgear.com/kb_web_files/N101450.asp

Now, look closely at the back of the router where the cables plug in. See that tiny hole? Get a paper clip and push it in the hole to reset it. It takes about 15 seconds. Now the router defaults to the address of 192.168.1.1 with admin/password as the login.

If you can't login after that, or need more info on how to configure your computer to get to the router, post back and I'll give you instructions on how to configure your computer to an IP address that lets you log into the router.

If you've somehow managed to post the wrong information, you can find your exact model by erasing all of the above link back to the .com and use the down arrow at the Goto Product Support Page box to find your correct model.

Carl




Posted on Oct 21, 2008

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Wnr834bv2 power light is sometimes on in amber, then blinking green and I keep losing connection


Try resetting and then reconfigure the router.
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Here's a video on how to reset the router to the factory default settings: http://kbserver.netgear.com/media/flash/training/Troubleshooting/NG_WGR614V9Router_TS_LostPassword.html

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1. Open you web browser.

2. Navigate to http://192.168.1.1 or http://192.168.0.1 depending on you model

3. If you have never setup your router you should login with default credentials. They are:
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user: admin
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Should reset back to default settings. Then try above credentials.

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type user as "admin" and password as "admin" or blank or "password"
If above things not work then you need to reset it.
For that press RESET button it is in back side of router.
Press it for 10 seconds.
Then try above stuff.
Let me know if you need further assistance.
Thanks for using fixya.

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http://192.168.0.1
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Don't tell me you tried to upload the firmware from a wireless connection.

It's probably bricked. You could act stupid and send it back to Netgear, claiming it just died...(it did right?) and in the meanwhile, Staples is selling 624's for $40 this week.

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If the default username and password is not working you wont be avle to access the router setup page, so the next step that you need to do is tor eset the router and reconfigure it back, to reset it press and hold teh reset button of the router for 15 seconds while the power is ON then after that the default username and password should be working...

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