I got my xbox 360 on christmas 07.When I tried to join xbox live it told me that I needed to download an update.I started downloading the update but it keeps saying update failed.When I test the connection all tests pass except the xbox live test.This stops me joining xbox live and any help would be very much appreciated. Thanks in advance. ~PS~ I have already tried turning off the firewall and it still wont work.I have the Eircom Broadband Netopia modem,is this interfering with my xbox live???
I have the Netopia 2247 version and the same thing happens. I've searched evrywhere for the solution for at least 2 months and still cant get it working. I've tried everything do you have any alternative solutions?
I had the same problem at first with my 2-Wire DSL and I do not think the modem is bad, just dumb. I suggest giving your X-box 360 a static IP like 192.168.1.101 (the DNS will be the IP of your router/modem usually 192.168.1.1 but I have seen 192.168.1.255 check your settings now and wright them down before changing anything) and then get into your netopia modem and do what they call port forwarding. You will need to forward port 88 and 3074 to your static ip of 192.168.1.101 (If this is over your head you can call your Internet provider and they will be happy to help you) I have found this to work with my x-box live issues and I hope it will help with yours.
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You need to have the specific wireless adapter made for the Xbox 360. It runs about $100. Other wireless adapters (for some reason) will not work. I tried 6 different ones before I gave up and hard wired the Xbox 360.
The MTU(Maximum Transmission Unit) failure when testing the xbox's connection can be do to a few things because Xbox live requires a minimum MTU setting of 1364. Sharing a slower internet connection with other PC's in the house can cause this error, The incorrect MTU setting in your routers programming can cause this error, The lack of firmware updates to your router can cause this error, an older modem from your service provider can cause this. Old or worn network cables and jacks and or RG(coax) cables if you have cable internet could cause this. Your Router or gateway could be incompatible with Xbox live.
Try a direct connection to the Xbox without a router and reset your modem before doing it. If your able to connect then you know its the router. If not you know its the modem or cables or jacks or even your Xbox if you havent tested it elsewhere.
You can tell your ISP to mail you the newest updated modem... sometimes they will have a guy just drop one off.
Netopia's Modem my also act as a Router protecting your system from internet traffic! You need to check your model to insure what you have. If it is a Router you will have to Contact Netopia in regards to configuring Pin Hole on the Router to open the gaming ports on the Router.
you need to open the port that the update is trying to go through. the easiest way is to turn your firewall off, but this opens up your security. another way is to forward the correct port through port forwarding on your router. findout which port xbox live uses and put in the information to the router
I suggest setting this up with a WPA encryption rather than WEP encryption. This should get ya setup without a problem. Also, I've noticed live to be a bit buggy since Christmas. If you continue to have troubles after trying this call 800-4my-xbox. The recording will tell you if they are having network issues.
Motorola WR850G router may fail to connect to xbox live after update to firmware 6.1.4. I was able to correct the problem. My solution was
Go in xbox >> network config >> IP and use Static option. Set the xbox to an IP in the range allowed by your router configuration. The router IP config range is found in the router config web >> Lan section. Then I set my router config >> Routing >> DMZ IP Address setting to the xbox ip I just assigned to my xbox. Restart router using the restart button on the Basic page of router config. Restart your xbox and attempt to login to xbox live. This solved my problem.
As a side note, on the xbox networking test page, the xbox live status message will allows show they are aware of a problem with xbox live login. This is a lie. For that reason I postponed trying to fix my router problem thinking it was an xbox issue, it is not. Once you finally connect to xbox live you will still notice this incorrect message remains. Microsoft developers ****...