Question about GE Spacemaker JVM1640SJ Microwave Oven
My microwave suddenly stopped working. When I turn it on, lights come up, turntable works but after 12 seconds or so, the power trips and I have to reset my fuse. I lowered the power level to 1 and the tripping did not happen but the water was not heated either. Same for level 3. When I changed the power level to 5, the trip happened. The unit is 3 year old and came with my then new house. Anything I can try before I call the service guys?
I'm guessing that's JVM1870SDF04. While there's a chance it may be the magnetron, but I do suspect the high voltage transformer.
The magnetron would still be covered under warranty, but you would have to pay for the home visit ($75 avg) and the labor to replace the part ($90 avg).
The transformer is just over $100 here and about $165 direct from GE.
You can save about $75 in labor by taking it to the shop yourself and for their bench fee, you can get an estimate and find out if it;s the mag or the transformer.
If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.
You can download GE owner's manuals and installation instructions here.
GE Customer Service is here and they can point you to your nearest GE-authorized servicer.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Oct 24, 2008
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