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BLACK LINE DOWN DOW PAPER

WHEN I PRINT THER IS A BLACK LINE DOWN THE WHOLE PAGE

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If this problem is on a laser printer there is only one thing causing the issue.

More than likely there is a permanent scratch in the surface of the image drum that goes all the way around the cylinder.

To verify this simply remove the toner cartridge from the unit and turn it over. You should see a small plastic shutter mechanism which is covering the photosensitive drum. Carefully open the cover without touching the drum surface with your fingers as the oils on your skin will damage the drum surface further. If you see a mark in the drum surface, that is your problem and the toner/drum unit will need to be replaced. This most likely was caused by something that was accidentally introduced into the imaging area of the unit. Before putting a new toner/drum cartridge into your printer verify that there are no obstructions like a paperclip or even smaller a staple as this will get caught in the new unit and cause the same problem. This problem is not covered by manufacture warranty and therefore you will need to bit the bullet and buy a new one.

Hope this helps solve your problem. I used to work as a Systems Engineer for Kyocera-Mita a printer and copier manufacturer so I have seen this issue hundreds of times over the past 20 years.

Cheers,

Keith

Posted on Oct 21, 2008

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