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Windows xp home edition startup problem

Upon startup a black screen appears with & commands at the bottom. The next screen is black with a curser at the top accompanied by a high pitched alarm type noise. After a few seconds windows advanced options menu appears asking you to select an option.
Safe mode
safe mode with networking
safe mode with command prompt

Enable boot logging
Enable VGA mode

Last known good configuration

Directory services restore mode
Debugging mode
Disable automatic restart on system failure

Start windows normally (high-lighted)
Reboot
Return to OS choices menu

Clicking on start windows normally, the next screen asks you to choose an option which is:
Microsoft windows xp home edition. Clicking this option everything starts up normally.
I thought it might be a virus that caused this to happen, so I did a destructive restore and brought the computer back to out of the box condition. This didn't make any difference.
Thanking you in advance
Sally Wilson
Sallywilson@xtra.co.nz

Posted by on

  • Salwils Oct 21, 2008

    Thank you for replying. I will try your suggestion of returning the bios to factory defaults.

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  • Compaq Master
  • 5,568 Answers

One of these; Esc & F10, will give you access to the BIOS settings that are stored in a bit of memory (CMOS) that the system reads at turn-on.
You will get a text-only screen with a number of function selections which can vary widely so look at them all without making any changes (arrow keys and Enter selects) to see if the feature that is causing you to choose at every boot is a BIOS setting.
All BIOS seem to offer a 'Save and exit' or a 'Exit without saving changes' type of choice so if you find none that logically could be altered to avoid going through those menus each time, you can return to your undesired condition without messing up anything.
Also typically present in BIOS is a choice that read something like 'Return to factory defaults' which will automatically change the setup to something safe and that which most users want. If you choose that one, then you need to choose the 'Save and exit' selection.
The reason for those steps is to allow those who use a Unix-based (or other) alternative operating system for some tasks to choose different boot modes.   

Posted on Oct 21, 2008

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