Question about GE Profile GCG1580LSS 15" Built-In Trash Compactor with 1.4 cu. ft. Capacity, Hidden Controls & Remo...

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GE Profile trash compactor is stuck

Our new compactor is stuck slightly popped open. our daughter's foot slipped from pedal while trying to open compactor. Then when she went to lift her foot to put it back onto to peddal to open compactor her shoe caught the pedal from UNDER it and engaged the compactor. The problem is she immediately put her foot ON the pedal to open it. It stopped compacting and is stuck slightly open about 2" And the pedal is limp...won't go up or down.

HELP!! it is ony 3 months old

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  • barnessix Oct 22, 2008

    Hi there!

    our model number is GCG1500LBB as for turning off the breaker , I am looking for which one it is. (just had kitchen redone, not familiar with breaker assignments.) Thanks

  • tojo11 Dec 28, 2008

    i have the same problem. dorr stuck patially open. cant get compactor to do anything? any ideas?

  • Elbow Man Jan 17, 2009

    My wife did the same thing with her foot. The tcbarton instructions worked. The dull edge of a butter knife worked well to turn the gear with out getting greasy. The huuum suggestions where not relavent to the my GE Profile model.

  • tessriley Mar 04, 2009

    I had the same issue... tcbarton's instructions worked like a charm, though! It's working great now! Thanks!

  • bobbyg289 Mar 05, 2009

    I had the same problem with my GE trash compactor. I fixed it using the advice of tcbarton. Too bad I don't have his address--I would like to mail him a check for his advice. Thanks

  • tracyz1 Apr 15, 2009

    I have the same problem and with three kids, lots of parties, this has happened at least 5 times in one year.  This isn't anyones (fault) except for the poor design of this model.  My old GE trash compactor worked great and never ever had this problem.  We "upgraded" to this new model when we updated our kitchen to stainless appliances.  It broke in three days.  Yes, GE comes over for free and fixes it, but in the mean time you have to wait for at least a day with no place to put your trash (and it smells!)  My free year of service is up and I am glad I found this fix. Thank you thank you!

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This has happened a couple times to me and the fix is fairly simple. The problem is the trash ram is pushing down on the edge of the metal of the trash compartment because the door is partially open. The solution is to back-up the ram the the door will close.

To back-up the ram, you will need to pull the compactor out from under your cabinets and unplug it. Turn the compactor on it's side to expose the bottom. There is a plate on the bottom that covers the motor gears. Remove the plate and turn the large gear counter-clockwise to back-up the ram screws (at least this is how it works on my model works). The gears are a little greasy so you may need to add some after messing with the gears.

Good luck.

Posted on Dec 25, 2008

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  • gjohnson439 Nov 06, 2010

    Wow. What a great solution. My husband would rather set himself on fire than do anything around the house so after walking around a half open compactor for 2 weeks I decided to tackle it myslf and it was really easy. Thanks TC. You saved me an expensive service call!

  • Martha Levy Dec 04, 2010

    THANK YOU TCBARTON - you have saved my weekend AND my wallet :-)

  • David1000 Oct 08, 2011

    Great tip and easy solution. Thanks for posting this, and I wonde how many things we can do ourselves saving time and money. Of course the service companies want to keep these type of knowledge private, it's how we have made our world. But the smart ones use the new tool 'internet' and get the answer, the rest is usually a few screws, turns and pull and it's fixed. Thanks again for this great tip

    David in San Juan Capo, CA

  • Rick LeBeau Mar 07, 2012

    I have found that you can take the metal cover form around the moter and top end of the motor shaft has hex to turn it with. Same thing just no greese.

  • DEC123 May 11, 2012

    Sir you rock..
    I cant fix anything.
    I have a GE profile compactor. Stuck open.
    Followed your directions. 10 Minutes. Fixed.
    My service call would have been $110.
    Thank you.

  • John Kortenhoeven
    John Kortenhoeven Oct 29, 2016

    Thank you so much. I did what you said and it worked.

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I turned off the breaker going to the compactor then switched it back on. When I tried the pedal again it worked

Posted on Aug 13, 2010

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Hello barnessix
Welcome

You said, Our new compactor is stuck slightly popped open. our daughter's foot slipped from pedal while trying to open compactor. Then when she went to lift her foot to put it back onto to pedal to open compactor her shoe caught the pedal from UNDER it and engaged the compactor. The problem is she immediately put her foot ON the pedal to open it. It stopped compacting and is stuck slightly open about 2" And the pedal is limp...won't go up or down.

HELP!! it is ony 3 months old

What is the model number???????????
First know that you are under full warranty from GE for one year. No charge for them to fix it!
I will tell you to turn off the breaker to the compacter for 5 minutes and see if it resets the system?
mean while I am looking up the compacter in the repair guide.Waiting for your response
Huuum

Posted on Oct 22, 2008

  • Neil Golan
    Neil Golan Oct 22, 2008

    These were important tasks I found for you

    Key-knob switch may not be in position

    •Make sure the switch is in the ON position.

    Drawer may not be closed

    •The switch may not have been held at START long
    enough to start the compaction cycle.
    •Check to make sure the drawer is firmly closed

    .Compactor has an automatic thermal cutout
    •If you have just compacted repeatedly, this protector
    may have opened the motor circuit.
    Wait a few minutes and the cutout will reclose automatically.

    Drawer will not open

    The ram is not all the way up Turn the key-knob to START and release.
    •Make sure the ram is in the up position.



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WOW, I have had an this issue with my compactor for a couple of years, I got it open and have been using as a regular trash receptacle. I finally got desperate because It got stuck in the down and found this answer. I got it back up and trash removed. It looks like my gears are worn or need adjustment. but I'm on the road to fixing this long time problem.

THANKS

Posted on Dec 13, 2009

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Thank you so much tcbarton. I did what you recommended and it fixed the problem.

Posted on Oct 29, 2016

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