Question about Canon imageRUNNER 4570 Copier

3 Answers

Repeated paper jam in the fuser unit

Hi,i need help on IR 4570 copier whereby paper gets stuck in the heater roller. This occurs after every 3-5 copies. Nothing is blocking the paper path because it stops after it has passed halfway the heater roller. I tried replacing all paper feed rollers with new ones and it worked fine for 3 days and the problem resumed. Please help me out of this problem.

Posted by on


3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Canon Expert
  • 270 Answers

There could be two problems with the copier:

1. There has been a Canon mod for the two pads already suggested earlier. Remove the two pads and place a foam strip that is runs across the top of the lower right access door basically between those two pads. This creates more even pressure across the deflector for the upper paper cassette.

The style of roller above the exit for the paper cassette is now gray in color instead of black.

Posted on Nov 13, 2007


Could be a faulty exit sensor !! This would be the case if the paper stops without crumpling up.These sensors go down because of the heat in that area..DA.

Posted on Jan 23, 2007


You can try this solution , the lower right door at its front and rear have smal piece of rubber this piece needs to change by another one have large thikness.

Posted on Jan 23, 2007

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

3 Answers

Canon ir 4570 paper jaming in heater section what can i do

check your outlet delivery guide or whether your fuser film rotation

Nov 05, 2014 | Canon ImageRunner 4570 | IR4570 |

3 Answers

Xerox 416 Work Centre Pro Paper Jam

You should first have a check over the roller . Mostly the problem will be the roller only .

But let me know how old is your copier ?

Depending on it we can solve your problem .


Sep 23, 2008 | Office Equipment & Supplies

1 Answer

Paper jams in heater


An overheated fuser is one of the most common causes of a paper jam. When large loads of print jobs are pushed through a printer, the fuser slowly starts to warm up. As the fuser warms up, the heat causes the corners of the printer paper to bend. The hotter the fuser gets, the more the paper bends. Eventually the paper bends so much that it causes the paper to get stuck in the fuser, causing a jam.

If you cannot find any other reason for a continuous printer jam, the problem may be the roller. A cracked roller can easily grab a piece of paper and get it caught. A glazed-over or dirty roller can also cause the paper to get caught on the roller and jam the printer. If the roller is cracked or glazed, you may need to call your print technician or replace the roller.


Mar 03, 2011 | Ricoh Aficio CL7000DTL Laser Printer

1 Answer

Asked me a paper was jam

You didnt wrote where it is the paper jam.
Here are few common jams:
  1. if the paper jams in fuser unit, do/check next:clean the paper delivery rollers ( when you open left door its two roller on axis beneath the drum ), check the sensor flapper beneath the drum unit if its worn out you need to replace it, does the paper comes out like bent in the roll? open fresh pack of the paper and try again it could be moisture fault.
  2. the paper stucks in pickup section, clean the paper pickup, feed and separation roller, to do that remove paper drawer and you will be able to see the rollers on left inner side.Open the lower leftside door and check the paper senzor in the middle.You can apply some wd40 on spring of flapper or on left side bushing.
  3. dadf jam, check for any paper leftovers and clean the paper pickup and feed rollers
Hope that helps!

Sep 07, 2010 | Canon iR 2016i Black and White Copier

1 Answer

In my 3530 single side copying is ok but when i am trying for back to back my A3 paper is getting jam with z fold pls guide

are you talking about ir 3530 b&w copier?

"Z FOLD" of jamed paper is usual when paper goes from cass. towards registration roller, and registration clutch doesnt operates.

Do you have problems with A4 double sided too?

Where does the jam occures? In wich section?

I had few cases, when the paper stucked above fixing unit in small inner door, wich guides paperout or back in duplex, for second side copying.
The problem was in spring and solenoid wich lifts the paper guide plastic with finger.

It also could be case that you need to replace paper pickup, feed and separation roller in cassete where is A3 paper, and clean other rollers.

Try to put paper in "good" cassete, from wich you do not have problems.Just swap papers, and set correct paper sizes, and if it works then the problem is 70% in rollers.

On the place where the paper stucks, clean the paper rollers, by rotating it and cleaning with alcohol or water and dry it verry well.

Hope that helped.

If you have more questions or want service manual, write on

Jul 09, 2010 | Canon Office Equipment & Supplies

1 Answer

Paper will stuck at the heater

HI i think you have a bad upper fuser roller thats why the paper rolled up with it or maybe there are finge clow are not good first of all just remove paper and just clean the upper fuser roller with fuser oil if yours fuser roller and finger clow are not damaged it will work fine enjoy

May 14, 2010 | Konica Minolta DiALTA Di200 Copier

1 Answer

Paper getting stuck in the rear of Brother 2820 fax machine...

Hi, There are many reasons for jams in the exit of machines and I will list the most common for you damp paper will curl as soon as it hits the fuser rollers... the fix - change paper the fuser rollers are worn (teflon coating is no longer able to deflect toner) and jams are occurring.... the fix - replace the fuser unit

Jun 09, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Ruppled printed paper cannot exit output tray

you need do follow steps:
1) check fuser unit, the fuser hot roller is hot or not? if not the fuser heater fail.
2) check hot roller should spin with the pressure roller which is against hot roller, and check there is no gap between them, and also nothing pieces paper obstruct there, because if it losts pressure balance that jam should be occured there.
3) check the output roller after fuser unit(if there is), check them are spin or not, this roller kit use for pull the paper goes out the tray. if not spin means the roller drive belt or gear loosen.
3) check paper sensor that is micro swtch around pulling roller or output area and to clean it (could be a optical sensor).
hope help you something fixed, please take a rating let me know how much helped you thanks! keep in touch your question

May 25, 2009 | Samsung ML-2510 Laser Printer

2 Answers

I have a peice of paper jam in the output area of the imagerunner 1670, but the machine dosn't open to allow access to this area. how do i get the paper jam resolved.

Your jam is in the fuser section of the machine. Unfortunately this area this area is not for users to access. You will need to remove covers to get to the fuser unit. You may be able to access the paper by removing the whole drum unit (make sure you remove the toner cartridge first). Then look into the machine to the left. You may see the tail end of the document for removal. Otherwise, you will eed a service manual to dis-assemble it yourself.

IR1600 Service Manual

May 05, 2009 | Canon ImageRUNNER 1670F Copier

3 Answers


Remove drum unit. check charge wire for contamination. clean or replace. Visually check fuser for an even glossy appearance. If it looks dry or damaged in any way a service is needed. IBT is a bit more difficult to check. If you have the know how to remove it. You should see a very shiny surface free from contamination of toner or paper dust, ect. clean if necessary and replace. If contamination reoccurs suspect cleaner. Last is the BTR check for proper operation and clean, repair or adjust if necessary.

May 26, 2008 | Xerox DocuColor 12 Printer

Not finding what you are looking for?
Canon imageRUNNER 4570 Copier Logo

382 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2061 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides