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  • philhemmings Nov 06, 2008

    i have the same problem screen states wrong disc emailed goodmands and got a replie telling me how to reset the unit to factory settings this did not work so must be the laser

  • Anonymous Dec 20, 2008

    Consider yourself privileged. Goodmans never bothered to reply to my email. I did speak to the customer service a couple of times but in the end they could do nothing. Perceived wisdom i that it is the laser that is the problem



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Posted on Jan 02, 2017

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SOURCE: DYNEX DX - PD510 Portable DVD Player

I contacted Dynex via their website, I received a reply the next day will all sorts of "standard" things to do, clean the disk, make sure it is a disk for region 1, turn it on with the power supply plugged in, it may be moisture, leav it on for an hour with no disk etc. I had already tried all of these things including a 24 hour turn off, no joy, they didnt listen to the symptoms I had sent them. WHen I replied to them they said I needed to call their support line in the United States and they would assis me, I replied by email that a call from Aus to US would cost more than the unit if I had to wait in a queue and asked if we could please solve the problem by email, I have not had a reply and it is 5 days later. They acted like no one else has had the problem which of course is garbage, If I dont hear from them I will contact our Consumer Affairs people and make a complaint, they are still selling the DVD players in Australia, annoying isnt it?

Posted on Nov 17, 2007

  • 1 Answer

SOURCE: invalid disc

we also used my husbands converter (little black and decker he has for the "office" in his truck) and we had no problems the last time we used ours

Posted on Dec 29, 2007

  • 17 Answers

SOURCE: my coby portable dvd player keeps saying wrong disc

You may need to clean the laser in the unit. You can purchase a cleaning disk at Radio Shack or Best Buy. They are normally less than $20.

Posted on Nov 06, 2008

  • 4806 Answers

SOURCE: portable dvd player keeps saying bad disc

try cleaning the lens with a lens cleaner cd, if this doesn't work the lens itself is scratched or faulty and you will need to buy another dvd player

Posted on Nov 27, 2008

  • 56 Answers

SOURCE: dvd player says loading then wrong disc

If it is disc made with a computer, you may need to convert the format to one that the DVD player is compatible with so it will recognize the disc contents.

Posted on Sep 22, 2009

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Portable dvd player keeps saying bad disc

try cleaning the lens with a lens cleaner cd, if this doesn't work the lens itself is scratched or faulty and you will need to buy another dvd player

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Dratted Coby TF-DVD7100 Portable DVD player not working!

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