Question about Televison & Video
I contacted Dynex via their website, I received a reply the next day will all sorts of "standard" things to do, clean the disk, make sure it is a disk for region 1, turn it on with the power supply plugged in, it may be moisture, leav it on for an hour with no disk etc. I had already tried all of these things including a 24 hour turn off, no joy, they didnt listen to the symptoms I had sent them. WHen I replied to them they said I needed to call their support line in the United States and they would assis me, I replied by email that a call from Aus to US would cost more than the unit if I had to wait in a queue and asked if we could please solve the problem by email, I have not had a reply and it is 5 days later. They acted like no one else has had the problem which of course is garbage, If I dont hear from them I will contact our Consumer Affairs people and make a complaint, they are still selling the DVD players in Australia, annoying isnt it?
Posted on Nov 17, 2007
You may need to clean the laser in the unit. You can purchase a cleaning disk at Radio Shack or Best Buy. They are normally less than $20.
Posted on Nov 06, 2008
try cleaning the lens with a lens cleaner cd, if this doesn't work the lens itself is scratched or faulty and you will need to buy another dvd player
Posted on Nov 27, 2008
If it is disc made with a computer, you may need to convert the format to one that the DVD player is compatible with so it will recognize the disc contents.
Posted on Sep 22, 2009
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