Question about PC Laptops

11 Answers

HL-DT-ST DVDRAM GSA-T20N ATA Device will not read any discs and has a error code 39. HL-DT-ST DVDRAM GSA-T20N ATA Device will not read any discs and has a error code 39.

Posted by on

  • 33 more comments 
  • rakabyt Oct 24, 2008

    My HL-DT-ST DVDRAM GSA-T20N ATA Device is not listed in my computer. It has an error code 39 when checked on device manager "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

  • musa_lies Oct 26, 2008

    I HAVE SAME PRBLM COD 39 PLS HELP ME+

  • lynhnn Nov 02, 2008

    Same problem after buying it from Fry's

  • Anonymous Nov 05, 2008

    pc wont recognize dvd's or player

  • elv22 Nov 05, 2008

    DVD player doesn't work. It will open and acknowledge the disc then it just stops running. This is an Acer 7720-4799 laptop with the wonderful OS Vista Home Premium. Any suggestions would be much appreciated!

    Elv22

  • JerrodS
    JerrodS Nov 19, 2008

    I have an Acer Aspire 5610z with an HL-DT-ST DVDRAM GSA-T20N ATA Device that just stopped working and wouldn't update the drivers. When I tried to update the drivers message said most up to date drivers were installed. I have been up to the Acer site and they are just about worthless. Had the same problem with my built in camera when I first got the laptop and Vista updated. It's getting old.

  • spottingferr Nov 20, 2008

    same product, but installed in a Toshiba laptop. Is it me or have all these errors occired after the latest Vista upgrade?

  • Dmitryp Nov 20, 2008

    Same problem, laptop ASUS X51RL, but the system is Win XP (SP3), not Vista

  • Nick Lynch Nov 22, 2008

    My Laptop is not recognising the DVD drive. Please Help.

  • Nick Lynch Nov 22, 2008

    My Laptop is not detecting my DVD Drive? Surely this problem shouldn't happen with a brand new laptop... how random

  • Anonymous Nov 22, 2008

    I am getting a code 39 on my laptop. I bought it about two months or so ago and everything was working fine until about a week or so ago. Need to get it up and running.

  • outoftown03 Nov 22, 2008

    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
    this shows up on a two to three month purchased computer... how do i fix it... need my driver

  • d1g_zgool Nov 23, 2008

    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

  • johnx001 Dec 01, 2008

    have same problem code 39 on acer laptop 5315, any 1 help.... not confident about going in to regdir tho knowing me i'll bugger everything up ... thanks

  • jewk90 Dec 02, 2008

    My Acer Aspire 3690 series can neither identify nor read any disc. The cd/DVD rom cannot be displayed

    Pls help

  • Anonymous Dec 10, 2008

    yeah, how do u kill the vlaue? just press delete?

  • frenchiechar Dec 14, 2008

    dvd rom not showing on my computer but divice is there in device manager, i've followed the recommended procedure to uninstall and reinstall still don't show up or work

  • toshidoce Dec 14, 2008

    Same problem Here. I tried to follow the instructions on "killing the upper something". But it does not let me to change the properties. Any help here ?

    Thoshiba user here.

    Thanks

  • fern_lin Dec 15, 2008

    windows cannot load device driver for this hardware.DRIVER may be missing or corrupted.(CODE39)

  • Anonymous Dec 27, 2008

    drivers gone and not recognised as existing. Disk drive mounted in HP Pavilion dy6000 with Vista

  • Anonymous Jan 01, 2009

    compag laptop will not recognize HL-DT-ST DVDRAM GSA-T20N ATA Device.

    I tried uninstalling and reinstalling... updating drivers.. but nothing works! Help

  • coco_moco Jan 10, 2009

    how i can make to solve this problem

    don't read, just run and make some sounds but for nothing...

  • Anonymous Jan 19, 2009

    if have exactly the same problem...how to struglle whit it...

  • Anonymous Jan 28, 2009

    dido

  • TerryDeAngel Jan 31, 2009

    Acer 4520 with Vista. Is not able tio open disc drive, or re install.

    Says drivers are up to date. Reads, CODE 10 ERROR

  • Knowone36 Feb 22, 2009

    For some reason my DVD drive just stopped working with a code 39 listed in the device status window. I know this is not a hardware issue. I have seen that many people have had the same problem. Please help!!!

  • Anonymous Mar 14, 2009

    SAME

  • Anonymous Apr 15, 2009

    my device does not read any disc

  • Myn Donos May 06, 2009

    i sent my laptop away to replace the fan and presumably the repair team updated my computer, because when i got it back it didn't show my dvd burner, i managed to get it to work twice, after a fiasco of restarts but since i've got nothing, i've tried this method listed above but my computer doesn't show any upperfilter or lower filter so i'm lost as to my next course of action, any ideas?

  • bossbii May 11, 2010

    My DVD ROM has failed to show after booting. It is also removed from the BIOS. I was surprised though that after several effort to resolved it have failed and I almost concluded that the DVD drive is defective, it showed one day. But unfortunately, after using it for just two times, it vanished again. When it showed up I managed to write down the name of the disk as follows: HL-DT-ST DVDRAM GSA-T20N ATA Device DVD/CD-ROM drives. Please, assist me fix this if you can.

  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    what kind of disks..

  • tiago Jun 13, 2013

    HL-DT-ST DVDRAM GT30N ATA Device. I need this drive now!

  • Anonymous Mar 16, 2014

    synchronise cache failed- reason program memory area update failure HL-DT-ST DVDRAM GSA-4040B (E:) (ATA)

  • Anonymous Mar 16, 2014

    synchronise cache failed - reason program memory area update failure HL-DT-ST DVDRAM GSA-4040B (E:) (ATA)

  • Anonymous Mar 26, 2014

    type of disks

×

11 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Try this ..

you must start regedit ( start -> run [See screenshots at the bottom] Type here: regedit )

search the HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/
search for "4D36E965-E325-11CE-BFC1-08002BE10318"
if you doesn't find anything, search only for a part of the string.

now search the propertys UpperFilter an LowersFilter and kill the value. If only one prop. is there, you must kill only the one value

on my laptop it works!!

http://www.computerhilfen.com/hilfen-26-186214-0.html

cheers ...

Posted on Nov 03, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Try This

Step 1: Start Registry Editor loadTOCNode(3, 'whattotry'); Start Registry Editor. Step 2: Delete the UpperFilters registry entry loadTOCNode(3, 'whattotry');

  1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
  2. Expand SYSTEM, and then expand CurrentControlSet.
  3. Expand Control, and then expand Class.
  4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
  5. In the details pane of Registry Editor, on the right side, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
    • If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
    • If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
  6. On the Edit menu, click Delete.
  7. Click Yes when you receive the following message: Are you sure you want to delete this value?
The UpperFilters registry entry is removed. Step 3: Delete the LowerFilters registry entry loadTOCNode(3, 'whattotry');
  1. In the details pane of Registry Editor, on the right side, click LowerFilters.

    Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.

    If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  2. On the Edit menu, click Delete.
  3. Click Yes when you receive the following message: Are you sure you want to delete this value?The LowerFilters registry entry is removed.
  4. Exit Registry Editor.
Step 4: Restart your computer loadTOCNode(3, 'whattotry'); Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

Posted on Jan 19, 2009

  • blakark Aug 05, 2010

    I have Windows 7 x86, and when I tried this on the Upper Filter, right clicked on Upper Filter and selected Modify. The box that came up only had GEARaspiWDM in it, I looked a bit further, see
    http://social.technet.microsoft.com/Foru...

    and it turns out this is from when I installed iTunes. Scroll down about halfway for the info on this okay. I clicked on GEARaspiWDM and deleted it and then shut down and re-started my computer and the drive then came back and works okay. Also have a look at:
    http://www.gearsoftware.com/wiki/index.p...
    http://www.gearsoftware.com/wiki/index.p...

    I didn't do any of that AFS stuff, just removing GEARaspiWDM worked for me, I hope this helps

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Don't mess with the registry instead... go to microsoft website and run thier diag program.

http://support.microsoft.com/gp/cd_dvd_drive_problems


Posted on May 24, 2010

  • ibehi Dec 20, 2010

    I have tried the registry twinkling, but in vain, and only when following you advise that I solved my problem

  • kmsansar Apr 07, 2011

    thnk u bro......
    <3

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Search the HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/search for "4D36E965-E325-11CE-BFC1-08002BE10318"

now search the propertys UpperFilter an LowersFilter and erase them

Posted on Jan 28, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

I did not get an error code, but, my drive would not read any discs.

Contacted the HP factory & they told me to do the following:

I ran a virus scan on the drive, did a hardware change check on it, updated the driver, which would not up date, uninstalled & let the computer reinstall the drive. Restored the recovery original drive drivers.

Nothing worked so they are shipping me a new replacement drive. I happened to look at my other HP dvd drive in another laptop & it looked different, because, I found I had a 1/2" gray felt washer around the mounting post, that was not letting me get the discs on very well. It was also keeping the discs too far away from the laser reader.

Guess it came from the factory this way, as I sure didn't put it in there.

Now it accepts all discs snapping on easily, & reads all of them too.

Called HP to have them cancel the shipment, an hour later, but their system, like so many others, does not allow them to cancel an order. Now, how dumb is that? If you load up your pistol, but don't shoot it, can't you take the bullets out?

Posted on Nov 29, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have a fujitsu laptop with windows xp, I am sure that i accidently deleted my dvdram driver. I have a HL-DT-ST DVDRAM_GSA-T20N.

I did the regedit thing but my lower filter has no numbers it says PxHelp20 and the upeer filter says GEARASpiWDM.

how do i fix this so I may use it again

Posted on Aug 12, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers

I have searched the solution and made snapshots of the sample windows at every step. Click HERE.. this worked for me.


Posted on Feb 22, 2009

  • Sweetverni
    Sweetverni Feb 22, 2009

    I have searched the solution and made snapshots of the sample windows at every step. Click HERE.. this worked for me.

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

HL-DT-ST DVDRAM GSA-T20N ATA Device will not read any discs has a error code 39

Posted on Dec 11, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Fixed by changing Registry http://www.computerhilfen.com/hilfen-26-186214-0.html
Thanks to ald1e !

Posted on Nov 20, 2008

I got the fix from Microsoft and run the exe to fix the "upper" something and after that it can see the CD/DVD drive. I think it is a Windows bug. Not a hardware failure. (Cost me a trip to local store)

Posted on Nov 03, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

How do i fix this

Posted on Feb 04, 2009

5 Suggested Answers

ecmorgan69
  • 279 Answers

SOURCE: HL-DT-ST DVDRAM GSA-T20N ATA Device

Try running System Restore to a day just before this failed. It's a software issue according to other forum posts elsewhere.

Posted on Dec 29, 2008

  • 111 Answers

SOURCE: HL-DT-ST DVDRAM GSA-T20N ATA Device

Click on the link below to fix the issue.

CD/DVD drive not working

Posted on Sep 01, 2010

  • 1 Answer

SOURCE: HL-DT-ST DVDRAM GSA-T20N ATA Device

when switching on the lap top a blue screen comes up and is asking for curent password ,which i never put in ,can any one help. acer 5315

Posted on Jan 09, 2009

  • 1257 Answers

SOURCE: HL-DT-ST DVDRAM GSA-T20N ATA Device

Follow this article to fix the issue..

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}http://social.technet.microsoft.com/forums/en-US/itprovistahardware/thread/bd9763de-6141-45ea-990b-70c207fe3fb6

Posted on Mar 22, 2009

  • 1257 Answers

SOURCE: dvd driver noy found

Follow this article to fix the issue..

http://www.windowsguru.org/solutions.html

Posted on Jun 27, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HL-DT-ST DVDRAM GSA-T20N ATA DEVICE error code 10


Here is a nice resource that should help you with this problem.

error code 10

Oct 08, 2009 | Acer Aspire 5315 Notebook

2 Answers

Dvd driver noy found


There is a Microsoft KB article on this subject. Here is the link :
http://support.microsoft.com/kb/314060
Just follow the instructions and it may solve your problem

Jun 09, 2009 | PC Laptops

1 Answer

Ive got a Compaq Presario and my HL-DT-ST DVDRAM GSA-T20N ATA Device will not read any discs and has a error code 45


maybe your ODD has a problem. try cleaning your CD first, then, check your drive. if it doesn't work, contact HP

Jun 09, 2009 | PC Laptops

1 Answer

My HL-DT-ST DVDRAM GSA ATA DEVICE CANNOT SEE IN MY


Hello,

This error code is generally caused by a corrupted entry in the registry relating to your drive. Please click the link below, scroll down till you see the little repair guy and click on him. This should fix your problem, if it does don't forget to come back and rate this solution, if it doesn't, check to see if the error has changed and add a comment back here so we can look a little closer.

http://support.microsoft.com/kb/314060

Hope this Helps FixYa,

Chris

May 14, 2009 | PC Laptops

1 Answer

HL-DT-ST DVDRAM GSA-T20N ATA Device will not read any discs


go on line to the manufacture of that product technicail support and they should be able to help if not contact me again rod
candymangandy

rod

Jan 10, 2009 | Acer Aspire 5500 5570-2609 Laptop

3 Answers

HL-DT-ST DVDRAM GSA-T20N ATA Device will not read any discs and has a error code 39. HL-DT-ST DVDRAM GSA-T20N ATA Device (code 39) will not work, any help pease? I have the same problem,,my notebook is a...


I read over the solution to the problem by deleting the lower keys in the registry,,restarted and it works fine again,,thank you.
The 1st time I tried it, there was now upper or lower keys because i had uninstalled the driver 1st.

Jan 04, 2009 | Intel Durabook V38263 Notebook

Not finding what you are looking for?
PC Laptops Logo

Related Topics:

28,960 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Laptops Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...