Question about Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8500 error 19.003.48

I got this error code and then I look it up they recommended replace the electronics module and Wave amplifier. So I did that and I'm still getting the same error code 19.003.48
Help
Thanks...

Posted by on

  • Victor Oct 21, 2008

    OK i will try to replace the print head next and update the solution.

    Thanks

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

That is a print head calabration error.
Most likely the print head has failed.
Those also are extremely expensive parts you put into it.

Posted on Oct 21, 2008

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Phaser 8550 Error Code: 19,003.48:21274


19.003:48 is the error code 21274 is the number of pages the unit has printed. the error indicates a power difference of +- 20% when trying to drive the printhead. The issue is the Electronics Module (System logic and power) or the Wave Amplifier (Printhead Controller). Both of the parts are fairly easy to replace. If it is the wave amp it is a somewhat affordable part.if it is the EM you should replace the printer. It isn't worth the fix.

Apr 16, 2014 | Xerox Phaser Printers & Copiers

1 Answer

Error code 11,009,46:252629


Communication timeout failure detected. This is either a bad I/O board or bad Electronics Module.
Ensure the printer is plugged directly into a wall outlet and that it is properly grounded (3 prong outlet, not 2 prong).
Inspect and reseat all connectors to the I/O PCB and Electronics Module.
Reset the NVRAM and retest. If the error still occurs, then replace the I/O PCB, then the Electronics Module.

Jan 10, 2014 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8500 error code 19,003.48:64663


19.003:48 is the error code 64663is the number of pages the unit has printed. the error indicates a power difference of +- 20% when trying to drive the printhead. The issue is the Electronics Module (System logic and power) or the Wave Amplifier (Printhead Controller). Both of the parts are fairly easy to replace. If it is the wave amp it is a somewhat affordable part.if it is the EM you should replace the printer. It isn't worth the fix.

Dec 12, 2013 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox phaser 8500 error 19003.48:33702


19.003:48 is the error code 33702 is the number of pages the unit has printed. the error indicates a power difference of +- 20% when trying to drive the printhead. The issue is the Electronics Module (System logic and power) or the Wave Amplifier (Printhead Controller). Both of the parts are fairly easy to replace. If it is the wave amp it is a somewhat affordable part.if it is the EM you should replace the printer. It isn't worth the fix.

May 21, 2012 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox phaser 8500dn error message 19,003.48:133950


This is an electronics problem. The voltages are 20% off from expected values.

Try running the machine plugged directly into the wall, with no other equipment on the same circuit. This is how you should run this printer, whether this solves the problem or not.

Of course you may have bad parts, such as the Wave Amp Board 960K21180 or the Electronics Module 137E14020

Whit
Item, Inc

Oct 18, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8500dn error code 13,266,44


You have either an intermittent Electronics module or a intermittent print head. Lowest cost new from Xerox is $750.
Phaser printers are expensive.

May 05, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8400 error code 37,016,43:7052


From the service manual:

37,016.4x - PEST_FAULT_HM_CLUTCH_DISCONNECT
PEST - Head maintenance clutch disconnect. The head maintenance clutch is not
drawing the expected power from the supply.
1. Run the Head Maintenance Clutch test.
2. Check the Head Maintenance Clutch wiring.
3. Disconnect the Wave Amp signal cable from the left
side of the Electronics Module. If the error code
changes, replace the Wave Amp.
4. Replace the head maintenance clutch.

I have the full service manual available should you need it. Thanks and please take a moment to rate this solution as fixya.

Feb 22, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 8550 error 19,004.40


The printhead was installed in another machine and the codes do not match. You need to manually sync them. Here is the procedure:

Manually synchronize the Printhead and Electronics Module codes.
NOTE: The Printhead and Electronics Module codes should synchronize automatically when a new printhead is installed. If a 19,004.40 error occurs, it is possible that the replacement printhead was previously installed in a different printer. After manually synchronizing the Printhead and Electronics Module codes, be sure to test the new printhead for print quality defects.
To manually synchronize the codes;
1). Power OFF the printer.
2). Disconnect the printer from external devices (A/C power can remain connected).
3). Locate the "Factory Only" port on the electronics module (located between the PS and PE lights (Figure 1).
4). Use a Hard Disk Drive (HDD) jumper (Figure 2) to short the top two pins.
NOTE - If a HDD jumper is not available, use another conductive item, such as a screwdriver, to short the pins. Use caution to avoid contacting the surrounding frame, as this may permanently damage the Electronics Module.
5). With pins shorted, power ON the printer.
6). When printer reaches the mechanical initialization stage of the power on sequence, power the machine back OFF.
7). Remove the HDD jumper.
8). Code should now be synchronized. Power ON machine and verify the 19,004.40 error does not re-occur.
NOTE - If error persists after this procedure, attempt the procedure again, and be sure to allow the printer to complete its BIST and POST test before powering OFF in step 6.





Jun 29, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox 8550 Error message 19,003.48:121016


19,003.48 Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.

that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.

Apr 22, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Fault code


arrwup.gifDescription An error has occurred related to the Electronics Module 50 V Power Supply. The clutches operate at 50 V. The Head Maintenance, Deskew, and Pick clutches are drawing too much power indicating a short in the supply or one of the components connected to it.

Mar 13, 2008 | Xerox Phaser 8500/DN Printer

Not finding what you are looking for?
Xerox Phaser  8500/DN Printer Logo

Related Topics:

502 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...