Question about HP Photosmart D5069 InkJet Printer

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My compute canot see my printer

It is conected to the electricity and to the computer tru usb cable but it won't see it wen i run the troble shoting gives me 4 different errors but it won't give me the answers

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Hi albert, I would suggest you update your printer drivers, try this, it should help:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop(watch for the light yellow bar at the top of window viewing pane, click on this and choose – download file - . Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done.


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Posted on Oct 21, 2008

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