Question about NetGear DG834G Router

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Westell model 327w router

I just bought a new laptop and cannot connect through the wireless connection. the error message I get is "windows did not connect to (lists the router number)". I've had the router for a few years and did not have this problem with my old laptop. how do I fix this?

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If this is the first time you're trying to connect your laptop with the gateway, if this is a windows operating system, you have to go to your wireless zero configuration so that windows can automatically configure the wireless connection of your laptop. you cann see that by clicking on start, and then run, and then type in the box services.msc, and then search for wireless zero configuration click on start if the service has not yet started. if this doesn't work check your built in wireless adapter, uninstall and reinstall it. try to access your westell by typing in 192.168.1.1 in the internet explorer address bar. the default username and password for that is admin and password. you can configure the wireless settings in the modem by going here. the WEP key for your wireless connection can be found below your westell modem/router. if i'm not mistaken this is the westell 327 versalink right? you can also find out if your laptop is connected to your modem by checking your computer's ip address. it should be 192.168.1.xx. if it's like this, your laptop is connected to your 327w. if it's a 169.xxxx ip address, you're not connected to the modem. the best way to configure your laptop and modem wirelessly is to configure it while you're connected using an ethernet cable.

Posted on Dec 20, 2008

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Try to power cycle your router first. Unplug the power for 30 seconds, then plug it back in. Check if you can connect to wireless now.

Posted on Oct 25, 2008

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Joed911
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SOURCE: my grandpa set up our

Sorry for your loss.

  • Note: Resetting your router to the factory defaults not only changes your gateway user name and password to the factory default values, but it also deletes all your home network settings. This includes the SSID and network encryption key. After you reset your gateway to the factory defaults, your home network won't be accessible until you reconfigure your router and all your network devices to use the same SSID and network encryption key.

To reset your VersaLink 327W gateway to the factory settings:
Hold the reset button on the back panel of the VersaLink gateway for 30 seconds.
  • All your settings will be lost including network encryption information, MAC Address filtering information, and any SSID information you have entered.
  • The gateway user name and password will revert to the default of Admin as the user name and Password as the password.
  • You will need your user name or password to reconfigure the unit..

Your VersaLink 327W gateway is now using the default settings for the network configuration. This includes the default SSID and network encryption key. You must re-configure your VersaLink gateway to match your previous settings that were assigned to all other devices on your wireless network. Otherwise, no other network devices will be recognized.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Posted on Feb 18, 2011

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