Question about Dymo LetraTag QX50 Thermal Label Printer

1 Answer

My QX50 will not print.

There is no area for an ink cartridge so I do not know where the print would come from as it comes off the tape. There is only a tape refill area. Please advise. Email if you have the answer to spowell@shelteringarms.com

Thank you very much for any help you can give me.

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  • 1 more comment 
  • Anonymous Jan 09, 2009

    The print is starting to fade out and some of the letters don't print completely. I've had mine around 1 year or so.

  • theat Jan 12, 2009

    Mine is also printing the letters very light. Is there a way to make it darker or does it just eventually die out?

  • Anonymous Jan 14, 2009

    Partially prints labels. Not clear. What is failing and how do I fix it.?

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In order to print, one inserts thermo-sensitive paper between the thermal head and the platen. The printer sends an electrical current to the heating resistor of the thermal head, which in turn generates heat in a prescribed pattern. The heat activates the thermo-sensitive coloring layer of the thermo-sensitive paper, which manifests a pattern of color change in response. Such a printing mechanism is known as a thermal system or direct system.

Posted on Oct 21, 2008

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1 Answer

We have a Dymo hand held office labeler which ran out of ink. How do you replace the ink- This machine hold the 1/2 x 13 tape


No ink required. You just got bad tape cartridge. Replace with a new cartridge. This unit burns the letters into the tape.

Sep 18, 2010 | Dymo LetraTag QX50 Thermal Label Printer

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Does a DYMO Letratag QX50 have a replaceable ink cartridge?


Yes, DYMO Letratag QX50 ink can be purchased on amazon, click here and take a look Amazon com DYMO Letratag QX50 refills. I hope this was helpful, cheers

Sep 18, 2009 | Dymo LetraTag QX50 Thermal Label Printer

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How do I change the tape in my dymo QX50 label maker?


Where the cartridge has a hole in it, make sure the tape is IN the print head, not over or under it. Also, check the type & color of the tape. They have some strange combinations that are only visible under certain conditions.

May 22, 2009 | Dymo LetraTag QX50 Thermal Label Printer

1 Answer

Mfc not used for 3 years. seems be printing but no ink comes on paper


It is my belief that ink has dried in the all-in-one printer ports.

Ink flows through minuscule, little ports, (Holes), in the ink cartridge.
These are covered by metallic foil tape when you get a new ink cartridge, that you are instructed to remove, before installing.

On the all-in-one printer, it has matching holes. When the ink cartridge is installed, it's holes line up with those holes. I think ink has dried in these holes, on the printer.

It would be my suggestion to clean these holes. It's not hard, you use a warm water, damp clean cloth.

-> Printer Unplugged from power
Open the printer to remove the ink cartridges. It is at this point, that I would advise donning a pair of rubber gloves. (Dish washing?)
Helps to keep the ink off of your hands, and fingers, just in case.
(The ink cartridges are open now)
Remove the ink cartridges. Soak a clean, lint free cloth, in as warm a water as you can stand. The warm water helps to dissolve old dried ink. Wring the cloth out until it is damp, NO drips.

You should be able to judge where the holes are in the printer body, by the area on the ink cartridge. Wipe in one direction, on this hole area. (The holes are so tiny, that you won't really be able to see them. {Or maybe I need better glasses! lol!}
Wipe what you think is the area. Looking at the ink cartridge, and where you removed the tape from the cartridge, you'll have a pretty good idea.

Once you wipe across, and pick up ink, I suggest using a different clean area of the cloth, and do it again. I would do this procedure, until there is very little, or none, picked up by the cloth. (Ink)

Once you are satisfied that this area is cleaned, I would use a hair dryer to speed up drying. You don't want this area to be wet, when you reinstall the ink cartridges. Hair dryer on low, keep it constantly moving back and forth.
When you are satisfied it is dry, reinstall the ink cartridges. Close the printer case. Plug it back into power. (Hands dry, no gloves. Not trying to insult your intelligence)

Turn the printer on. Wait until it resets itself. I would now go to the Diagnostic section, and do diagnostics. Then align the heads, and print a test.

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1 Answer

My cx6600 has new ink cartridges and acts like it is printing but the pages come out blank!


Try taking a new cartridge out and shaking it ( with your finger over the hole that the ink comes out) and then put it back in.  Also make sure that the tape that is over some cartridges' printing area has been removed.

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Not printing


Have you checked if your cartridge protective tape is removed. There is this transparent tape in your ink cartridge contact area especially for HP printers, you need to remove it so you can print.

It would be helpful if you put in the actual unit with your question...

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2 Answers

Print Problem?


There are two small "hooks" that feed the tape through on the tape cartridge. Make sure the tape is fed through both hooks.

Jan 15, 2008 | Dymo LetraTag QX50 Thermal Label Printer

4 Answers

How to fix a print cartridge issue? or is the Qx50 broken?


you have defective print cartridge.

get another print cartridge

Dec 17, 2007 | Dymo LetraTag QX50 Thermal Label Printer

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