Question about Bose 3 2 1 GSX System

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Bose 123 My Bose will play all trailers on a DVD with full sound but when the actual film plays I get only the backing sound and no overlaying voice track. The machine is a couple of years old and had previously operated with no problem.

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  • Philip1066 Oct 23, 2008

    Thanks lofwyr2050 problem sorted. I'll also speak with Bose to check the software update situation but all appears to working fine again.

  • goody28 Nov 18, 2008

    My friend's 321 system started doing the same thing, but it happens every time the volume is adjusted while watching a movie. The workaround has been to pause the movie, change the input source with the remote and it works fine until the volume has to be changed again...

  • mikesfort Mar 05, 2009

    My bose 3 2 1 system is hooked up to a verizon dvr and now I receive an audio drop of sound. I heard there is a software upgrade for the 321 if so how to fix or get software



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Reset the system by unplugging the power cord and wait a minute before reconnecting power. The vocals will return. You should also contact Bose to see if your system needs a software update.

Posted on Oct 23, 2008

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