The printer cuts the foil and prints a stripe on the ribbon
I enjoy using this printer for printing ribbons. But today the printer prints a continues stripe on the ribbon about 1cm from the left side of the ribbon. At the same place the foil is almost totally cut in 2 pieces.
How is this possible? I cleaned everything and tested different ribbons and foils but the problem remains. I also checked to see if the foil is touching something sharp but i could find anything.
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Just a thought, Zebra Ribbons are Coated Side Out. Take a piece of tape and press it against the ribbon, ink should come off on the tape.
If not then make sure the ribbon is the correct type and that you have it loaded properly. Also, if you use multiple ribbons i.e. wax, wax resin or resin make sure that you have the correct ribbon for the media installed.
For the cutter to work it is necessary to instruct the printer to "Use the cutter" This setting is usually accessible in the printer driver. Your label program interacts with the printer driver. Ensure that the cutter option is selected in the printer driver.
this problem will address on label and ribbon issue. you must establish your printer set-up first, meaning see to it that the label and ribbon was correctly loaded, if still problem occur try using manual calibration you can see how to do at the manuals you have..