Question about Microsoft Xbox 360 Console

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Discs it dosnt work when i try to put an xbox,xbox 360 or a DVD in it just says reading but then it just says open tray

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I had the same problem, not much can be done but send it to microsoft. 18004MYXBOX they will send u a box and prepaid shipping and its usually free since microsoft added extended warranties to most xbox 360s

Posted on Oct 22, 2008

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I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Feb 16, 2011 | Microsoft Xbox 360 Console

1 Answer

When i put a game in my xbox 360 it says reading then open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 19, 2010 | Microsoft Xbox 360 Console

1 Answer

Open tray


Hi, this is caused because your laser is either dirty or starting to fail. Take your 360 and turn it on, then open the tray. As soon as the tray is open, unplug your 360. Now with the tray open use a can of compressed air or an air compressor and blow out the DVD drive .And see if it is because your laser is dirty. Take your 360 and plug it back in and try putting a disc in it. If it still gives you the "open tray" error, then your laser is not reading the disc and needs to be replaced.

Aug 21, 2009 | Microsoft Xbox 360 Console

1 Answer

When disc is in it reads open tray


My system did the same thing, my Xbox's DVD drive died. I had to call Microsoft to get it repaired.

Aug 06, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox will not read any of the discs that i put in. It reads the disc for a lilttle bit nd then says open tray. i have tried all of my games in it and it won't work


it seems your dvd drive lens died. if it is still under warranty send it to MS. if not, you need to replace the dvd drive. this might need reflashing the firmware of the replacement drive to make it work to your xbox 360.

Jun 09, 2009 | Microsoft Xbox 360 Console

2 Answers

I put it in a game and it says open tray again


you xbox needs cleaning on the inside proberbly the lens try and get a cleaing kit for it

Jun 06, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games


it could be that u got **** like food in your x box360 open it up and clean it out put it back to gether and try it if this dose not work tell me at alexswierenga@yahoo.com ty

May 29, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games


the lens of the disc drive needs a check up...

May 29, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 reads my disc then says open tray it want let me play


You have a dirty or faulty laser. You can try a DVD player cleaning kit. If that doesn't work then you need to have the laser replaced. Thanks!

Jan 17, 2009 | Microsoft Xbox 360 Console

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