Question about Tektronix Refurbished Phaser 560 Color laser printer -29119

Open Question

Tektronix Phaser 560 Printing Problem with Mac Leopard

I've had a Phaser 560 for 2-3 years and just upgraded my computer from a Mac Powerbook with OSX Tiger to a MacBook Pro with OSX Leopard. I installed the 560 drivers on the MacBook, but I'm having trouble printing some pdf documents. Different things are occurring.

Sometimes the page(s) won't print at all and I get a error print out starting out with something like:

ERROR: undefined (COMMAND TYPE: nametype)
OFFENDING COMMAND: OZCJTD+Garamond-Book*1 "OZCJTD+Garamond-Book*1" (or some other font name)

Then some more stuff about OPERAND STACK; DICTIONARY STACK; and EXECUTION STACK with some entries after each.

(I've changed fonts in the doc, but it doesn't seem to make a difference.)

Other times I'll print a range of pages and some of the pages will print ok, but others in the range will be missing text, or will print as a "mirror" image.

Any thoughts on what I need to do? I really don't want to buy a new color laser printer. I've been really happy with the 560 up until now.

Posted by on

5 Suggested Answers

leroyal
  • 2120 Answers

SOURCE: Kyocera Mita km-1820

Unplug the power cord for 10 seconds.

Posted on Jan 15, 2009


  • 2 Answers

SOURCE: Phaser 740 Printing Cyan only

The problem is usually caused by a faulty imaging device, specifically a bad cleaning blade.
Occasionally this error can also be caused by a sticking cleaning blade clutch.

In this case the grease that was used to lubricate the part becomes gummed up and the moving parts begin to stick and don't move freely as they are supposed to. This is especially common on these printers if they are not used heavily or have sat for long periods between uses.

Sometimes you can free up this gummed up grease by running the solenoid diagnostics several times over. You do this by turning off the printer and then powering up while holding buttons 1 and 3 on the front panel display. Button 1 is the exit button.

This will put your printer into service diagnostics mode. Page through the diagnostics menus until you come to the clutches and solenoids menu. Here you need to hit the start button, then scroll through till you see the test for the cleaning blade. Press start to run the test.

Let this test run for about an hour then hit the stop button and turn off and restart your printer.
If your printer is printing normally again then the sticky clutch is your problem and you will eventually need to remove it and clean off the old grease and relube it. I recommend a high quality lithium grease.

If your printer does not print correctly again after doing this test, then chances are that your cleaning blade on your imaging unit is bad and the imaging unit will need to be replaced. You can generally find them on ebay for a reasonable price.

This problem applies to both the phaser 560 and 740 models. The imaging units on both these printers are also interchangeable. So if you have a phaser 560 you can use an imaging device from a 740 and vice versa.

Posted on Feb 09, 2009

prashanthcl
  • 460 Answers

SOURCE: Ricoh printer printing error: undefined offending command: mz

it is a logic card problem. so pls checked it from service center.

Posted on Aug 25, 2009

  • 23 Answers

SOURCE: Hi I have a TEK Phaser 560 Printer that displays Error 32

There's a solenoid under the control board that actuates a stop for the cleaning blade shaft. The open cell foam the factory used to quiet the noise deteriorates with time leaving a sticky residue from the double sided tape.
Pick all the residue off and clean both the solenoid shaft and the metal plate. If you're concerned about noise, put some electrician's tape on the plate. But you might be going in for that falling off down the road. :p

Posted on May 12, 2010

  • 165 Answers

SOURCE: whenever i try to print

Send the font information for each page in the PDF file when you print.

For Adobe Acrobat Professional 9:

1. Choose File > Print.
2. Click on Advanced.
3. Choose Postcript Options.
4. Under Font and Resource Policy, select Send for Each Page.

In Adobe Reader 9: try this 1

1. Choose File > Print.
2. Click on Advanced.
3. Under Font and Resource Policy, select Send for Each Page.

may or may not work try it

Hopefully this will be helpful to you all

Posted on Nov 20, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

CAN IT WORK WITH APPLE COMPUTER ?


Hello,
Here is a list of HP Printers that works with Apple MAC http://www.hp.com/sbso/printing/mac/
if you are wondering if a specific model works with Apple,then kindly provide the model number of
that HP printer and I'll check it up for you.Thank You.

Nov 07, 2010 | HP Printers & Copiers

1 Answer

Mac OS 10.6 Snow Leopard: Printer Driver Update for Xerox Phaser 6110 does not work ! Xerox/Apple is providing a most complicated instruction to circumvent the problem that I am not able to...


    1) Change the “Xerox” Folder Permissions:
    • Navigate to Applications > Utilities and open a Terminal window.
      • Type the following command: sudo chown -R root:admin /Library/Printers/Xerox
    • You will be prompted to enter your password.
    2) Install Rosetta from the Snow Leopard DVD:
    • Insert the Snow Leopard Install DVD
      • Select Optional Package
      • Select “Rosetta only” from the list of optional packages
      • Click install and follow instructions to complete installation; there is no need to reboot
    3) Reset Printing System:
      • Navigate to: System Preferences> Print & Fax> Xerox Phaser [6100, 6110, 6110MFP]
      • Right click on the printer
      • Select Reset Printing System
    4) Install Printer (without removing the driver):
      • Navigate to: System Preferences> Print & Fax> Xerox Phaser [6100, 6110, 6110MFP]
      • Select +: add the available Xerox printer

Mar 18, 2010 | Xerox Phaser 6110 Laser Printer

1 Answer

Lexmark X2650 scanner in Mac OSX 10.6.2 (Snow Leopard)


You need to update your driver by getting the latest software in the Lexmark website here. During software update what usually gets updated are the basic functionalities. In this case it looks like the scanner is not being updated as well. Hope this helps.

Mar 16, 2010 | Lexmark X2650 All-In-One InkJet Printer

1 Answer

Hi I have a TEK Phaser 560 Printer that displays Error 32-"Imaging unit error" after PC sends print command and 560 tries to start printing. I had problems to pull out the Imaging unit as well, because the...


There's a solenoid under the control board that actuates a stop for the cleaning blade shaft. The open cell foam the factory used to quiet the noise deteriorates with time leaving a sticky residue from the double sided tape.
Pick all the residue off and clean both the solenoid shaft and the metal plate. If you're concerned about noise, put some electrician's tape on the plate. But you might be going in for that falling off down the road. :p

Nov 22, 2009 | Tektronix Refurbished Phaser 560 Color...

2 Answers

Mac upgrade means Xerox printer won't print!


There are apparently incompatibilities between some Xerox drivers and the security-improved Snow Leopard. It seems that many pieces of software (and drivers) relied on not-so-clean techniques to cut corners while operating. These techniques are no longer allowed by Snow Leopard (the same problem afflicts XP SP3, Vista and Seven).

This article lists several problems, explanation and (perhaps) fixes:

http://www.ucalgary.ca/it/news/4366

Meanwhile, Apple is working to some workarounds too (there is an update linked in the article which may be of interest to you).

Nov 08, 2009 | Xerox Phaser 6115MFP/D Laser Printer

1 Answer

I have a Tektronix Phaser 540 with an error code 32 when I powered it up. Can you tell me what this means?


This is from the 560 manual hope the codes are the same. The 560 manual states : Accumulator belt cleaning blade movement error.

1. inspect the cleaning blade{located on the imaging unit,along the bottom of the green OPC belt. Is it flipped up? If you cannot flip it down, replace the imaging unit.
2. Inspect the wiring harness leading from the cleaning board to CN18 of the engine control board.
3. Replace the cleaning board.
4. Replace the engine control board.

If the above info does not match your model call :

(800) 833-9200 Press 3
(503) 627-2400

Aug 21, 2008 | Tektronix Printers & Copiers

1 Answer

Phaser 560 "Jam at A"


Are there small pieces of torn paper on the rolls anywhere... Had that happen

Mar 18, 2008 | Tektronix Refurbished Phaser 560 Color...

2 Answers

Phaser 850


Flat Rate - Complete On-Site Repair Service of your broken Tektronix / Xerox Phaser Printer

iTezen.com is Now offering Complete On-Site Repair Service of your broken Tektronix / Xerox Phaser Printer at a flat rate. Basically we repair any problem you may be having with your Phaser Printer for a flat rate. The flat rate covers cost of parts, labor and travel expenses. The flat rate is all you will pay to get your printer back in order. No hidden fees or charges. We show up! We Repair it. You pay us the rate for you model.

Our Flat Rates:
MODEL: Tektronix Phaser 840 Color Printer Repair - $159
MODEL: Tektronix Phaser 850 Color Printer Repair - $159
MODEL: Xerox Phaser 860 Color Printer Repair - $159
MODEL: Xerox Phaser 8200 Color Printer Repair - $159
MODEL: Xerox Phaser 8400 Color Printer Repair - $179
MODEL: Xerox Phaser 8500 Color Printer Repair - $199
MODEL: Xerox Phaser 7700 Color Printer Repair - $209
MODEL: Xerox Phaser 7750 Color Printer Repair - $249
MODEL: Tektronix Phaser 780 Color Printer Repair - $179
MODEL: Xerox Phaser 790 Color Printer Repair - $179

To further guaranty the quality of our services we accept COD payment (Cash On Delivery of service).Our technician will arrive at your location and repair your printer, get you printing again, then collect the payment.

We have technicians in:
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South, Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Itezen, Inc.
Tel. 516.776.7346
http://www.itezen.com/
Email: sales@itezen.com

Feb 08, 2008 | Tektronix Phaser 860DP Thermal Printer

2 Answers

Need driver upgrade for canon printer


thats tuff did cannon.com have it or mac website of not not made for u i know im sorry

Feb 03, 2008 | Canon i850 InkJet Photo Printer

1 Answer

Jam At A


printers have sensors that tell the main board where the paper is, if a sensor is stuck or broken it will say jam, the question is where "A" is, look in the manual and see if you can find it, it will be either an optical or moving plastic.


hope this helps
good luck

Jan 07, 2008 | Tektronix Refurbished Phaser 560 Color...

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

136 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tektronix Printers & Copiers Experts

Shahzad  Waseem...
Shahzad Waseem...

Level 3 Expert

746 Answers

Whit
Whit

Level 1 Expert

185 Answers

Vuk B

Level 3 Expert

636 Answers

Are you a Tektronix Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...