Question about Computers & Internet
Have fitted a p4r800-vm motherboard and i am having trouble getting the sound drivers can you help ?
Posted on Oct 29, 2008
first please make sure your speakers function by plugging the sound jack, (Green in color) into another system. Next, make sure the AC97 is set to [Auto] in the bios.
How to enter the bios?
Power on the system & press the "Delete key" every two seconds. The bios main menu should load.
See how to move about while in the bios by reading the instructions at the bottom of the menu screen. Use your manual to help guide you. Go to the bios titled: "Chipset" & open "SouthBridge Configuration". See page 2-15 for this. On page 2-16 make sure the "AC97 Audio Device is set to: [Auto].
Next, please open windows control panel & open, Sound & audio devices. Click on the Audio tab, see what is listed under Sound playback, Default device: should read as: "Realtek AC97 Audio"? Than click the Voice tab. The same should be listed under Default device?
If Realtek AC97 is listed than the sound driver controller did install correctly. Lets make sure by checking in windows device manager. Close Sound & audio devices window. Open the System icon.
Left click on the hardware tab, than left click on the device manager button. Scroll down the list of icons. Do you see a yellow explanation point anywhere? If no! Than again the sound driver did install correctly. If you do find a yellow explanation mark within, Sound, video and game controllers than you need to use a more direct method to install the sound driver software.
If you tried installing directly from the Asus CD & the sound driver failed to install, than go to Asus web site, (click the link below) & click the plus sign next to "Audio". Create a folder on your desktop & give that folder a name like audio. Download the sound driver into the audio folder.
There are two sound drivers listed. Download the newer of the two. (Version V188.8.131.5260).
Save the file, (AD1888_W.zip) in to your audio folder. Once completed, uncompress the .zip file.
Keep the uncompressed files within the audio folder. Back in device manager,
right click once on the explanation point, a small pop-up window will open, slide up to & left click once on “update driver”. Windows hardware wizard will open. Click No, not at this time. Than click the next button. Another window will open. Left click once in the circle next to, Install from a list or specific location (Advanced). Than click the next button. Again, another window will open. We want to remove the green check mark next to, Search removable media (floppy, CD-ROM...). Click the green check mark once & it will go away.
Click the browse button, click the + sign next to my computer. Find the audio folder on your desktop. Open it. Find the “setup.exe” & click on it once. Than click, OK. Windows should install the driver. When windows has finished, close all opened windows & restart your system. Test your audio by running “SoundMax software within control panel”.
If you still have no sound than the onboard sound chip is defective. The chip is part of the motherboard & can not be replaced. AD1888: Low Cost 6 Channel AC' 97 Audio Codec spec sheet;
Your only option is to buy a PCI sound card.
Good luck iangmumford!
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Posted on Oct 21, 2008
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Posted on Jan 02, 2017
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