Unfortunately this is not the fix you want to hear.......
go to this link and file a complaint
this company that made it is out of business and has been for a long while...long enough that WalMart was very well aware of it and continued to sell their stock at theire full markup price....if they really had any concern for consumers (and wanted to get the product out of their warehouse) they should have sold it at a very reduced price with a full statement from them to got to each consumer that the manufacture was out of business and the warranty could not be honored by WalMart or any other company http://www.ripoffreport.com/reports/0/403/RipOff0403320.htm#373843
. That is, if they cared about the consumer, but unfortunately they don't. They also by research had to know there were some major problems with a large number of the items being defective, which makes since that the company manufacturing them did not care what quality since they knew they were going to sell to WalMart and close their doors (one wonders why they closed since many companies have gone belly up when WalMart made such harsh demands on the price they purchased the items at being many times less than or almost the cost of the manufacture. They manufactures fold due to the situation.
Anyway if enough persons can file complaints, started with the link above...maybe we all can have a class act suit and settle this problem! The money spent has been lost and I am a disabled (100%) Grandmom that is raising a 10 yr old Grandson by myself, on a very limited income and to me Walmart robbed me as well as others. (also has a very upset little boy that his portable dvd does not work).
File a complaint to your own Atty General also.
Sorry to give such bad news....I sincerely know how you feel.
Merry Christmas! Remember Jesus is the Reason for the Season!