Technical Support, Instructions & Repair Service

Back to: 

Tags:

Kenwood DV-6050 Multi-disc DVD Player

DVD player not reading discs. Display says... (by 11 users)


posted by parisica on Jul 24, 2006


This problem just began a few days ago. I was reading a manual of a similar product, and it said that a power outage or something to that effect (being unplugged while on) could make the microprocessor malfunction. I tried the reset function instructions to see if it would work on my DVD player, but it didn't. I went into the setup of the dvd player, and saw that "DVD video playback" was switched to 'off'. I then tried another DVD but same problem. When I went back to the setup, I found that "DVD video playback' had went back to the 'off' setting. Is there a possible reset function for this DVD player? (I have since lost my user manual and can't find one online, not even at kenwood.ca)
I have the same problem.
This Problem has been added to the Share Your Expertise Page under "My Work Queue".

10 Other Users Have The Same Problem

Comment by cyndissi, posted on May 15, 2008

I had this same problem with my Apex AD-500W DVD Player. I decided since everyone said the player basically needed to be replaced it wouldn't hurt to go through the buttons on the remote just to try and figure it out......I DID!!!! I turned on my DVD Player, inserted a disc, turned on my tv and then hit the SYSTEM Button right below the power button until the screen said MULTI and the machine started working perfectly. There are 3 settings in that button, PAL which made my screen go crazy, NTSC ( i have no clue) and MULTI(this one made it work)! Hope it also works for all of you!!!
CyndiSSI

Comment by nedcox417, posted on Apr 14, 2008

I had a dvd recorder and a dvd player hooked together. "Both" units blink loading. Will not open or function any other way.

Comment by Guest, posted on Feb 25, 2008

when dic is inserted it says loading then it says the dis cannot be played please check dis even rented dvds or ones i recorded off tv. try clean dic and use recommeded dic

Comment by Guest, posted on Feb 17, 2008

One minute read the disc but then froze while playing it.  It said ROOT on the DVD player.  Couldnt get the DVD player to do anything. Had to unplug it. Now it says NO DISC..  Havent been able to do anything.

Comment by tunc, posted on Jan 03, 2008

Yes I have the same problem

Best Solution

posted on Sep 06, 2007
Helpful (85)

spedx

Rank:Apprentice Apprentice
Rating: 85%, 2 votes
There must be a sort of mechanical timing to begin with .How does a factory start and test a unit if it has no starting point? I see a series of holes that look like the should be aligned in a given order. What is the given order, ;at the end of assembly each component should be in a spefic place ,What is that place. the problem seems mechanical.Do the easy stuff first,and work up.
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on DVD player not reading discs. Display says "loading", then "no disc":


I don't want to Accept this solution

Solution #2

posted on Mar 14, 2008
Helpful (85)

Viki_23

Rank:Apprentice Apprentice
Rating: 80%, 3 votes
I have bought a new lens for a DVD Player. But it needs to be unlocked, before it can be used. I have fixed the lens in the player, but when i started it, there was no laser beam emitted by the laser diode. I want to know what should i adjust to get that lens working properly? I want to unlock the lens. There are 2 presets on the lens, I tried adjusting them, but still it is not emitting the laser beam. Plz help me.

 Thanx & Regards.
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on DVD player not reading discs. Display says "loading", then "no disc":


I don't want to Accept this solution

Solution #3

posted on Jul 26, 2006
Helpful (85)

fairlane

Rank:Wiz Wiz
Rating: 88%, 366 votes
Hi

I wish I had better news, but the problem you describe is the same problem that 90% or more of the DVD and for that matter CD players we service come in with. I would say that in about 60% of cases, the problem is dust or other contamination on the laser lense. If you have just done some drywall or other such work in your home, then that is likely the problem. Also, pet hair or other debris can be on the disc when loaded (especially if you have kids), and if it falls off and lands on the lense, that too can cause problems. The other most common things are a bad spin motor, (if you can, put your ear to the unit while it says "LOADING" and you should hear the disc spinning.) If the disc does spin up, and it is not dust, then it is likely a bad laser, and usually, the cost of replacing the laser makes repair not economical. You could try buying a laser cleaning disc, but I find they don't work well, and you should not take the DVD player apart yourself if you are not a tech, as the laser can damage your eyes. My advise would be to call around to local repair shops to find one that has a the lowest bench fee to diagnose the unit, and have it checked. Since it is so difficult to make a living repairing consumer electronics these days, because of the low replacement cost, you may even find a shop that will check the unit free of charge!

Good Luck!
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on DVD player not reading discs. Display says "loading", then "no disc":


I don't want to Accept this solution

Solution #4

posted on May 16, 2008
Not Rated (0)

cyndissi

Rank:Apprentice Apprentice
Rating: 81%, 4 votes
I had this same problem with my Apex AD-500W DVD Player. I decided since everyone said the player basically needed to be replaced it wouldn't hurt to go through the buttons on the remote just to try and figure it out......I DID!!!! I turned on my DVD Player, inserted a disc, turned on my tv and then hit the SYSTEM Button right below the power button until the screen said MULTI and the machine started working perfectly. There are 3 settings in that button, PAL which made my screen go crazy, NTSC ( i have no clue) and MULTI(this one made it work)! Hope it also works for all of you!!!
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on DVD player not reading discs. Display says "loading", then "no disc":


I don't want to Accept this solution

Solution #5

posted on May 13, 2008
Not Rated (0)

Gus Jones

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
Steps.

1. Buy another identical machine at the store.
2. At home replace the bad unit into the box.
3. Plug the new unit and make sure it works.
3. Get back to the store the next day and return the bad unit (which is going to be inside the new box) due malfunction.
4. Get your money back.
That's it.
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on DVD player not reading discs. Display says "loading", then "no disc":


I don't want to Accept this solution

Solution #6

posted on May 17, 2007
Not Rated (0)

boomercat

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
I have a Memorex MVDR 2102 which suddenly malfunctioned - disk tray will not stay closed. I am an ex electronic tech so disassembled the dvd recorder, attempted to clean the laser lens with alcohol (possible mistake) - checked for any residual "q-tip" particles/strands of material, closed the unit up and still have the same problem. I tried the "reset" method in the manual i.e.
1) Turn off unit
2) unplug and leave unit unplugged for a minimum of one minute.
3) Plug the dvd player back in. This was supposed to reset the microprocessor (I suppose) but did no good at all.
4) Let the dvd player turned on and set overnight (eliminate any condensation).
5) Still no luck. Disc tray continues to cycle out after inserting a disc. Icon in upper right hand of tv screen indicates open, closed conditions but disc tray keeps opening. Also no loading of discs occurs.
6) This Memorex fiasco cost me $135 at Target....what a rip off. Memorex/Target have a 90 day warranty (expiration date is on receipt) - be sure to read it.

I will never buy a Memorex product again or shop at Target (crooks)!!!!

Good luck! I tried everything I know - probably damaged dvd player permanently with repeated assembly and disassembly of unit. Will scrap it and just buy a cheap player (instead of play/record) so when it fails I will not be out so much money!.....I thought the $129 price at Target was too good to be true for a dvd player/recorder and it was.

DO NOT OPERATE THE DVD PLAYER WITH THE LASER EXPOSED - IT WILL DAMAGE YOUR EYES PERMANENTLY!!!

Thanks for your great website!

Regards,

Jim (Jpepoon!@aol.com)
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on DVD player not reading discs. Display says "loading", then "no disc":


I don't want to Accept this solution

Can you Help with these DVD Players problems?

DVD Players
I have a portable dvd player...a Magnavox MPD 700...and...

Kenwood DV-6050 Multi-disc DVD Player
We just purchased a new HD Sylvania TV this weekend and...

Kenwood DV-6050 Multi-disc DVD Player
I cannot get the vcr to display the on screen menu! I have...

Kenwood DV-6050 Multi-disc DVD Player
I used this player three times before I couldn't get the...

Kenwood DV-6050 Multi-disc DVD Player
The unit got dropped and the backlight is busted. Where...

10 Other Users Have The Same Problem - Continued

Comment by misterw, posted on Jan 02, 2008

I'm having the same problem of the dvd player not reading discs, even brand new ones that work just fine in my computer. I'm trying to see if the company is still in business, it appears they're not - no good phone #'s, no web-site that I can find. Anyone know if they're still around?

Comment by smm28, posted on Dec 21, 2007

My MDP-1760 will load and play DVD's but will not load or play CD's. It sounds like it is trying to read the CD but just keeps trying with no result.

Comment by Guest, posted on Dec 15, 2007

wE HAVE THE SAME PROBLEM - HAVE DISCONNECTED FROM MAINS FOR TWO DAYS THEN TRIED AGAIN - NO SUCCESS

Comment by Guest, posted on Dec 03, 2007

when I put in a dvd it says loading for a long time and then says bad disc,even on brand new dvds.

Comment by vicsueste, posted on Nov 14, 2007

display shows loading,then unknown disc or disc.dvd tray opens.the unit plays cds and disc cleaners ok.vic
Loading problems.

Repair Service

Find DVD Player Repairman Near You:
Browse the Repair Directory
Repairman, Get Listed FREE

When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!