Question about Maytag Neptune MAH5500B Front Load Washer

4 Answers

Will not spin

Unit washes normal, gets down to 8 minutes on timer, unit keeps draining and then turning 1 or twice before repeating draining never goes into spin, timer keeps going back and forth between 8 and 7 minutes. thanks

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  • northneil Oct 24, 2008

    I have this problem as well



4 Answers

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Yes i have had the same problem, many times, my son forgets to check his pockets and coins get caught in the pump... after the third time i had a service tech out to my house i asked him to show me how to fix it and he did... you have to take the pump off and look for anything stuck inside the pump, i just had to do this again yesterday... the tech told me he has 12 calls a day for this exact thing.. kinda of a bad design..... ya think.

Posted on Oct 28, 2008


We have had the same problem and the dealer has come out twice to reprogram the computer. I have not been there, but evidently they can do this with the buttons on the front. They seem to clear the codes like a PCM on a car. The first time it worked for another week and did the same thing. Perhaps they do not know about these causes of the problems or it is another flaw in the design of this over priced piece of ****. If I had the codes I could clear it myself and finish washig the clothes. This usually happens on a weekend when we have time to do the wash.

Posted on Oct 27, 2008


How do you check all of these

Posted on Oct 26, 2008

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First I would check the hose screens are clean .and check that you have enough water going the machine it will time out ant the forced rinse and not spin... next check if the drain pump is removing all the water.. if not check it , make sure it is clear . next check that the door lock light is on... if not you have a door lock problem... if all are OK then we can check the control and motor control.

Posted on Oct 26, 2008

  • Franklin Ouchida
    Franklin Ouchida Oct 27, 2008

    1} unscrew the hoses check the screen inside the water valve.

    2} open the soap dispencer and watch how much water flows if it take 6 min or more for the water to stop then it take too long to fill..

    3) if the washer still has water in it after the door unlock... you have a drain problem...


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Posted on Jan 02, 2017

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