Question about Toshiba 1370 Black and White Copier

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Flashes paperjame sign but there is no paper jame!

The red paperjame LED is flashing. But there is no paperjam at all. What is the problem here?

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  • Anonymous May 02, 2008

    Flashes red paper jam sign but there is no paper jam. Even after opening the machine up and making sure there definitely is no paper jammed anywhere. (The used toner cartridge was pretty full - should that make a difference?)

  • Anonymous Aug 01, 2008

    Have taken all steps described in the operator's manual.

  • mike5650 Dec 01, 2008

    Same problem of paper jam sign flashing, but no paper jam.

    There appears to be a small piece of plastic missing from the end of the paper tray. Single paper copying from the rear of machine is OK.

    I have another 1370 copier that works fine.



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The problem is same sensor no work in the good way or ther is problem in the fusing unit or ther is problem in the feed unit

Posted on Jul 25, 2006


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Paper jam printer

kindly check it what shows in the display:
"paperjam 0" , its related to pick up roller related problem.
"paperjam 1", its related to cartridge unit, kindly re inserted the cartridge.
"paperjam 2", its related fuser unit, kindly open the rear cover of printer, ther you can see the fuser unit. check the one liver from fuser unit to HVPS .
kindly check all these things and contact

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Red alarm light is on

If the Red alarm light is on and the toner light is on means the toner need to be replaced.

If the red alarm and paper light are flashing means misfeeding or no paper, or paperjam.

Click on the link below to see what the lights all mean.

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is the paper in the fuser, try turning the fuser, sometime there are some small pieces of paper stuck in between the fuser and pressure roller

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Says paper jam but NO paper is in the machine

One problem i found with those printers is that over time the casting around the paper tray is wearing off and printers starts to show paperjams when there is no paperjam.
One way to fix is try and positions the paper tray better or perhaps raising it a bit with piece of wood or paper.
Cast unfortenately is too expensive to replace so if this doesnt work and you are sure there is no paperjam and nothing obstructing the sensor then replace the printer.

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My printer says there is a paperjam but I don't see a paperjam.

its a mechanical problem ...
check the rollers of the printer ..and the paper pick mechanism ..maybe it can't caught the paper in the tray that why it display an error of jammed..

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Kyocera paperjam

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Jan 02, 2009 | Office Equipment & Supplies

1 Answer


I found that the little plastic hinge guide that supports/aligns the scanning area with the printer (stage 4 on the internal paper jam problem) was misaligned. I just removed it and the printer now works OK

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Sometimes just a teensy bit of paper stuck inside will make it say paperjam. I would check very well.

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