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I have the ego 1TB external hard drive. My computer does not know its there. When I plug it in. the Mozy icon appears in my computer but I do not see a drive for the HD. When I turn on the external HD the indicator light comes on and the HD makes sounds like it is loading something then it stop making the sound and the indicator gos off.

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Right click on my computer and click the manage. a pop up windows appears then click disk managment on left pannal, it will give you the option to resolve you problem.

Posted on Oct 21, 2008

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Posted on Jan 02, 2017

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