Question about Brother MFC 8500 All-In-One Laser Printer

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Brother mfc 8500 clicking noises

Our fax machine which is a brother mfc-8500. makes clicking noises when it receives a sheet of paper. Whether it is a fax or a print. They all still come thru, and we don't seem to miss anything, it just clicks really loadly. I assume it is a roller problem but can't seem to find anything that looks like it is sticking out or not in the right place. Anyone know how to fix this?

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  • Anonymous Nov 05, 2007

    I have had the same problem with my 4-5 year old MFC 9660, i.e. clicking noise but printing OK until now. After a week holiday break the clicking noise is there but the paper feed no longer works and changing the drum unit has not made any difference. Hope someone has a solution.

  • rbush May 09, 2008

    I have the same problem ... printer now jams the paper on every attempt to print or receive a fax. Seems like it might be a roller problem. Replacing drum doesn't help.

  • Anonymous Jul 13, 2008

    Brother mfc 8500 clicking noises problem

  • mjadams7 Jan 06, 2009

    I have had the same peoblem for a long time. Now a different problem has occured while trying to print. It makes a clicking sound similar to baseball card on a bicycle spoke and gets jammed. Solution might be a new machine?

  • mjadams7 May 11, 2010

    understand exactly , but the problem persists if i close the cover without inserting the toner cartridge back in. it sounds like it is coming from just in back of where the toner would go

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If you open the cover and remove the toner/drum unit, you will see (on the left side as you remove) a small hole with two triangle teeth.
on either side of this hole are two small phillips head screws. this is the problem we had with our clicking noise. As the machine tries to turn the toner/drum, the innards of the toner are becoming harder to turn. So the part of the fax machine that fits in the hole end up stripping the teeth in that hole. If you have an old toner cartridge, you can remove the gearing from it (where the small phillips head screws are) and use it to replace the gearing on the newer cartridge. Or go buy a new toner cartridge.

Posted on May 09, 2008

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