Question about Arris WR850G Router (DHWR850G)
1) Are you sure you're connecting to YOUR wireless network? From my own house, I can access 5 different wi-fi networks, 3 of them unsecured. I've even logged into two of them, unintentionally.
2) Check all of your cabling connections that they are tight and
secured. This includes the cables from the wall to your modem,
between the router and modem, and from the router
to your PC. Ensure that your LEDs are not lit Red or not at all.
3) Ensure that you are using Ethernet cables and not telephone
cables between the router and PC. Ethernet
cables use a wider RJ-45 style plug using 8 wires where
telephone style plugs use the smaller RJ-11 style plug using 4 to
4) Ensure that your Ethernet adapter is enabled. Check the System
Tray at the bottom right of your display to see an icon that looks
like a monitor. You can click on this to see the status of
your Ethernet adapter. Also in Control Panel > Network and
Dial-Up Connections, you can examine the state of your Ethernet
5) Firewalls. Your desktop firewall(s) may be blocking your internet access. Check them.
6) You may not be completely blocked (only web traffic - port 80 - blocked). Go to Start > Run and type CMD. At the DOS prompt, type ping 192.168.1.1 (should be the default IP address of your router). If you get a response, your PC is talking to the router. If you get "timed out", then they are not talking, for some reason. If successful, try pinging an external address, something like ping www.fixya.com, and see what happens.
Posted on Nov 10, 2008
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