Question about Philips GoGear HDD060 MP3 Player

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Player won't hold charge

I had my Gogear for about 3 months and one day I plugged it into the charger and it said charging on the screen, which it normally doesn't do. Now, when I unplug the player from the charger, it just turns off. If I have it plugged into the charger, it just says charging and has a picture of a battery filling up. Any ideas on what I can do?

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Re: player won't hold charge

I've had the same problem. its a battery problem. apparently the battery dries up if not used

Posted on Nov 12, 2007

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Re: player won't hold charge

Yes your battery capacity is below standard you'll need to take the battery out and measure its capacity and if its below 3v then you will need to rejuvenate it.

Posted on Jul 24, 2006

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Gogear RaGa 4gb will not charge

I have The Same Problem With My I Use A Use And Plug it Up To The Computer I use The Wall Charger To But It's Not Charging, I Don't Know What To Do? Can Anyone Help Me?

Apr 05, 2012 | Philips GOGEAR SA6045 MP3 Player

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My Go Gear device was charging and then it froze. I tried turning it off, unplugging it, and even connecting it to a different charger. And my computer won't pick up the Go Gear device when I have it...

T osolve this problem, wait until your gogear device dies and wait for 3 hours. after that, recharge your device. This will occasionally happen to this device. (from personal expierience). I recomend the ematic tocuh screen ipod for only 65 $ on walmart. works very good

Jun 25, 2011 | Philips GoGear ViBE Digital Media Player

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When I try to turn on the MP3 (Philips GoGear Mix) I see a symbol of a battery and then it shuts down. When I plug the MP3 to the computer it shows it is fully charged. What shell I do? Thanks

I have had a GoGear for a while and those things have horrible firmware and are very fragile. I have experienced the same issue myself, so I suggest leaving it plugged in for several hours no matter what the screen says to try and let it charge. It should charge up. If not, try charging via a usb wall charger, which should allow usage of the player while it charges.

Jun 01, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

The screen is frozen on the PHILIPS icon and when i reset it it did nothing, but when i put it on the charger then reset it, it starts charging, but when i take it off the charger it goes back to the...


Please follow the below steps and check if that resolves the issue:

  1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.
If you require further assistance then please revert back.


Anand Gupta

May 04, 2011 | Philips GoGear ViBE Digital Media Player

2 Answers

Philips GoGear SA3125/37 MP3 Player Charger cable

The charger cable is sold by an outside company - Philips can give you the number for that company, or you can order it online.

If you already have a charger cable, plug the mp3 player into your computer - it will charge as long as the hold/lock switch is not engaged.

-Tha Mp3 Doctor

Feb 24, 2009 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Go Gear Trouble

Try this:
Make sure the GoGear is disconnected from the computer
Turn the goGear off
Hold in the volume + button
Reconnect the goGear to the computer while holding in the volume + button
Continue holding the volume + button for 20-30 seconds until a "Found New Hardware Wizard" window pops up

If this does not work, the GoGear is toast, call 1-888-PHILIPS and see if you are still in warranty

Apr 13, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Cant turn my gogear on it Freeze´s

WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

Mar 26, 2008 | Philips GoGear HDD060 MP3 Player

1 Answer

Freezes and wont charge

Try repairing the device:
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

You may have to charge the device fully for 3 or 4 hours AFTER this process is complete.

-Tha Mp3 Doctor

Jan 31, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Gogear became dead suddenly

Battery is too low for player to charge. There is a firmware fix for this at

Fix cannot be applied until player is working again.

If you know someone who has the same player, put their battery in your unit to power up and apply firmware update to fix problem. Then swap batteries back again

Another way to get the player working is to remove the side panel to disconnect battery. Plug in the mains charger and reconnect the battery. You may need to do this several times before the player springs into life.
If this doesn't work try disconnecting the charger and battery alternately and wait 5 secs between attempts.

Dec 30, 2007 | Philips HDD070 MP3 Player

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