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Re: Dell 5200 printer won't pull from MP tray
Open the lower front cover at a 35degree angle and pull up to remove this lower front cover remove the toner. slide the upper deflectoer to the right and remove it. under this deflector on the left side is a pick wheel on the right side of the wheel there is a locking tab push on this and pull the pick wheel off. spray a rag with cfc contact cleaner and rub this wheel with it to remove the buildup. this will solve the problem
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Paper Tray Rollers
Turn off and unplug your HP printer. Pull out your printer's paper tray and locate the printer rollers on the paper tray. Each roller is gray or black, and they are made of rubber. Remove the rollers from the tray.
On HP inkjet printers, the printer roller is not on the paper tray; it is on the area inside of the printer where the paper tray slides into the unit. Remove the paper tray and sit your HP inkjet printer upright, so the paper tray area is facing upward, and then look for the printer roller.
Pour 1 tbsp. of isopropyl alcohol or clean water onto a lint-free cloth and scrub the paper or internal tray rollers with the cloth. Fold the cloth in half and repeat the cleaning process until the rollers are free of dust and debris.
Wipe the rollers with a dry, lint-free cloth to remove any remaining dust or debris. Let the rollers dry completely before sliding the paper tray back into your printer.
Internal Pickup Roller - Laser Printers Only
Turn off and unplug your HP printer. Open your printer's front door and pull the printer's toner cartridge toward you to remove it from the printer.
Locate your printer's internal pickup roller. The roller is gray or black, and it is made of rubber. Lift the roller upward, towards the front of your printer. Pull the roller gently out of the printer and lay it on a clean surface, such as a desk or workbench.
Pour 1 tbsp. of isopropyl alcohol or clean water onto a lint-free cloth and scrub the pickup roller with the cloth. Fold the cloth in half and repeat the cleaning process until the roller is free of dust and debris.
Wipe the roller with a dry, lint-free cloth to remove any remaining dust or debris. Let the roller dry completely before snapping the pickup roller back into place inside of your HP printer. Reinstall the toner cartridge and close your printer's door.
There is something blocking the paper path.(Like a paper clip or something). Remove the toner cartridge first, then use a file folder or thin cardboard to push the object out of the way. Put the toner back in and try printing again. Good luck !
Not necesarily so, it depends on how you have the printer configured. To test the MP tray, use the arrow keys to get to troubleshooting menu, press check, use arrow keys to get to paper path test, press check, set tray option to tray 1, then print test page. Printer should feed from MP tray. If it does, then the problem is that you do not have the printer set to print from MP tray first or you have the tray options set to exclusive which means that if your print job asks for tray 2 then printer will not print from MP tray unless you specify MP tray in the print options.
Your print job is looking for something other than one of your tray(s) selected size and the MP tray is sett to the correct size by manual selection. Set MP to "Statement" size and insure the trya guides in the Tray 1 match the program's selected paper size.
MP tray needs to be set on FIRST*
When paper is in MP tray, thats where the printer will automatically take it from. When there is no paper in the MP tray, or it is closed, the printer will take from the cassette.
Ok.... I have these printers at work...and i think i have figured this one out :
Under setup menu , goto configure mp , then switch the settings from cassette to manual. You see these printers are used at Hotels where the bottom tray is for legal size paper used to make key packets and the mp is used for regular sized paper printing reciepts....Hilton family hotels use them for example....the next thing I'm trying to figure out is how to set it so I won't have to push the go button every time I print something