Question about Gateway Computers & Internet

1 Answer

Good Morning: My name is Dann Spencer, mother of Chardae Spencer, who purchased Gateway T1620 1.8GHz/2GB/250GB/14.1"/DVD Model: LP-Gateway-T1620 subtotal $580.00 tax $36.25 total $616.25. Purchased 08/14/2008 salesman Alex. My daughter attends Ohio Wesleyan College in Delaware Ohio, she took the laptop to school and was unable to connect to internet, or any volume, as Delaway is 3hrs away from home, she had to keep laptop until she came home on her 19th birthday,October 15. she took the laptop in to Target USA 36445 Biltmore Place E, Willoughby Ohio 44094. This is where she purchased it and told them of her problem and that she had the tech at her school to try to connect it as well with no luck. At this time of leaving the laptop she told the tech. that she was leaving Sunday and would need it by then, he told her it would be ready in 48hrs, this was Wednesday and Saturday she received a call asking for her password, needless t say she was not able to take it back to school. Monday, Oct. 20, she was called to pick it up, which involved me going to pick it up and at the time I was told that windows needed to be installed, they found nothing wrong with the internet or the volume, then he told me that it had a bad virus on it. Which as u can imagine upset me very much, as my daughter worked and saved this money believing in Gateway buying ur product, never being able to use it at school, taking care of it and having it sit and now she's being told that they will not exchange it, nor can it be returned for another one, nor will she get any money back. Chardae is a Dean's list student and really does not deserve this treatment. Please help us.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 849 Answers

If it is working well now, keep it and keep out of reach from virus by using reputed anti virus.

Posted on Oct 21, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hard drive dead what kind to put in


We need to know your motherboard model number or the gateway pc model number in order to give you the best possibly choices.

Aug 17, 2012 | Gateway Desktop PC, Intel PD 820, 1GB DDR,...

1 Answer

Need sound driver for gateway 564ge


Try using VLC as your player. Go to www.google.com andin the search box type "download vlc" (without the quotes). Look for the Video Lan download from site www.videolan.org/vlc Downloadand install it. It downloads and installs in 3 minutes or so. It'sa very fast player, smooth and it can play just about any type of dvd formatsand media. It's totally FREE.

May 04, 2012 | Gateway Computers & Internet

1 Answer

I need a ethernet driver for windows 8 lenovo think center 8705


Get onlineand got to www.google.com In the google search box type: "LenovoSupport" or "IBM Support" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operatingsystem when requested. Download and install the ethernet drivers. It might be under Network Drivers.

May 03, 2012 | Lenovo ThinkCentre A57 Desktop - Intel...

1 Answer

MOTHER BOARD


FixYa is not affiliated with Gateway. You need to contact Gateway or your laptop supplier for instructions on the warranty claim.

Dec 17, 2011 | Gateway Computers & Internet

1 Answer

My Ram is 512MBytes and Motherboard Chipset model is i945GZ. Can i use 2GB Ram?????


Hardware Support
The Biostar i945GZ 775 SE supports RAM a maximum of 2GB using its two 240-pin DIMM slots, each can be populated by a 1GB stick. The board supports DDR2 400 or 533. With two identical RAM sticks installed, the board will switch in dual-channel mode operation.For the support of processor, the board can accommodate Intel Pentium 4, Core2Duo and Pentium D, even Celeron D, all with clock speed up to 3.8GHz; and all are based on a LGA775-pin socket architecture. use an Intel Pentium D 820 2.8GHz (dual-core, Smithfield) processor on this board. use the following components to complete the system: CPU: Intel Pentium D 820 (Smithfield) 2.8GHz, dual-core
RAM: Hynix PC2-3200 2x512MB (1024MB) DDR2 400 HD: Seagate SATA-I Barracuda 7200.8 250GB CD/DVD-ROM Drives: HP dvd640, Phillips DVD-ROM

Oct 10, 2011 | Intel Computers & Internet

1 Answer

I have purchased the replacement motherboard for my gateway 4640 (same model). I am looking for step by step instruction to swap the mother board. What tool do I need to pull the processor.


While you will not find a tutorial for your specific brand and model, the process is basically the same for all PCs. There are many good YouTube videos which will take you step by step. Here is a search link. http://www.youtube.com/results?search_query=replace+PC+motherboard&aq=f

May 13, 2010 | Computers & Internet

1 Answer

I am replacing the hard drive in my gateway 5220


Just buy a IDE cable longer than the one you have got

Jan 10, 2010 | Gateway GT5220 PC Desktop

1 Answer

A Gateway motherboard


It's a tough problem to overcome. Gateway/Dell etc have support that you can contact or send it parts for a replacement. The downside is these parts are typically only replaceable through them. I had a Dell machine way back and wanted to purchase new RAM and a video card. They wanted to charge my an obscene amount for the new memory and the model I had would not support a newer video card. I ended up breaking away and venturing out on my own. I purchased a custom-built (by me) rig and haven't had any problems so far.
The upside to running with the "premades" is that they have good support and return policies, but doing stuff on your own (like replacing a motherboard) would probably violate the user agreement (meaning they won't warranty any work) and you'd be stuck.
Venturing out on your own is tough if you're not familiar with PCs. Vendors are usually pretty good about their return policies.

In your case, if you don't feel comfortable doing it yourself, stick with Gateway. I would suggest then trying to see if you can "upgrade" your model PC to another and see if you have better luck.

Jul 17, 2009 | Gateway LX6200-01 PC Desktop

1 Answer

Here's more info to my problem: Gateway laptop is 4 years old. Now getting message that says "System Fan Error!! !!Please turn off system and checkyour system fan!!" Computer was purchased...


Your CPU fan has failed! your heatsink overheats quickly and then shuts down to protect itself from burning up. Your motherboard is Not the problem, the fan is. This fan can be replaced by any compotent laptop technician. Make sure the tech has access to Gateway or has a source that supplys Gateway parts, as the part must be made for Gateway laptops and your model exactly! 90% of this type of problem can be repaired! Don't let non-techs at Best Buy or any other dept. store tell you your PC is "No Good". Take the time like your doing and do some research the problem before giving your hard earned cash to a 16 year old "Technician/salesman/commision/bonus" person.
If the Harddrive is undamaged and it can be mounted yes, your stuff can be saved to DVD or such. Be prepared though, this type of service can be costly so ask around and get quotes.

Nov 30, 2008 | Gateway Computers & Internet

2 Answers

9/2007 my daughter purchased a Gateway notebook and a Netgear router. She opted to not secure the network through the router at that time. I recently purchased a Gateway notebook and am using my daughter's...


It sounds like you need to reinstall the driver for the Realtek network interface card (NIC). I recommend accessing the Gateway web site to find the model number of the laptop, and then download the driver for the Realtek NIC. This should restore the functionality.

Oct 04, 2008 | Gateway Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

107 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18330 Answers

Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...