Sansa e250r I can only turn it off by holding button, then turn on and only get white screen with squiggly lines. nothing else shows. its fully charged. when i reboot it comes on but says 'your subscription tracks have expired connect to your computer to renew', and the process just starts over, it will charge but am not able to get anything on mp3. please help.

There isn't a dedicated reset button. To reset the unit, press and hold the power button for fifteen seconds.

my sandisk 250will not change songs it is stuck o #1 icannot move it up or down

Mine did that the day after i got it, try holding down the 'on/off' button for ages eventually it lights. You have to hold it down for a while though.
Hope this works.
Good luck!

Reset your player by slide and hold the power button for 10 seconds.

if that doesnt work let me know!

Hi try this for me and let me know if you can put it in recovery mode if it does go into recovery mode dont do anything just let me know then ill tell you what you need to do next ok
1. with it switched off put key lock on
2. hold down rec button on left hand side
3. whilst still holding rec switch it on still holding down rec
4 it should now say recovery mode
let me know when you get this far ok

I called sansa and got this info on how to format the sansa and restore it back to default
This helped me to detect the device and be able to put songs on it.

Turn off device
put hold key on
press and hold mic key while pluggin in the device to pc
open sansa icon in my computer
Up on top of my computer window click tools then folder options and click view tab then uncheck hide extension for known file types.
Now click file new and choose text document then change the name from New Text Document.txt to sansa.fmt and click enter. It will ask you if you want to change the extention and you need to click yes.
Now unplug your sansa from the pc and this will format your whole mp3 player.
You will lose all your date but your sansa will be detected and working.
Once it is done then turn off your device and plug it in while its off.
It should show up in my documents now. The first drive is your hd on the device and the second one is for the extra micro disk.

Oh and another tip is to click show hidden files so that you can see the music folder.
This way you can just drag and drop without having to use windows media player or Rhapsody.

have you tried hold down the power button 15 sec. to reset the Sansa.

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.


Please RATE my solution at the bottom.

Best of Luck.

what wont work? please explain

you need to change your LCD. it will run you about $50. then you should have not problems. find a place, and get it fixed up. thanks, connie