Question about Saeco Caffe Charisma Espresso Machine
Initially, the coffee grinder was running, but at a higher pitch than normal (probable cause beans jammed, no beans getting to the grinding wheels). We moved the beans around in the container. Took the beans out. Emptied out all the water, and waste bins. Turned over the machine to empty all the beans to make sure the hole to the grinder was clear. Put every thing back. Now it does not attemp to grind at all. Press the coffee button and it goes directly to running water. It is as if you poured ground coffee into the top bypass bin. There are no warning lights. Green light 23 (ready for single shot). Any suggestions appreciated.
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Posted on Jan 02, 2017
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Your machine will probably need service. The water will cause damage to the grinder burrs. I can send you instruction on how to clean out the grinder on a Vienna if you provide me will your email address. You can email me at email@example.com.
You are not the first person to do this. These problems come in at least once a week.
Hope this helps.
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