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"Internal Error"msg received when attempting to launch Adobe Reader all versions (7.0 - 9.0). Worked previously. Is this a registry problem? Thanks.

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Uninstall adobe reader and install again , its a free download.. and isnt worth trying to repair an install when you can re-install.

Posted on Oct 21, 2008

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How do i fix the error This file cannot be previewed because of an error with the following previewer PDF handler for vista. I am running outlook on windows 7 32 bit.


ok do you have more details on this ? usually it could be very simple as an updating ADOBE reader or simply getting a new program like FOXIT reader OR! it could be nasty and you would have to mess with the registry and create a new preview folder were the temporary folders will be at. please reply

Sep 18, 2014 | PC Desktops

1 Answer

Have a new Windows 7. Adobe keeps asking to


I would recommend uninstalling the version of Adobe Reader you have installed through the Control Panel>Programs and Features.

Then download and install the latest version directly from Adobe's site.

http://get.adobe.com/reader/otherversions/

Jul 08, 2010 | Dell Dimension 2400 PC Desktop

3 Answers

I CANNOT INSTALL ADOBE READER 9.1 ERROR MESSAGE 1402 APPEARS


Do the following solutions first of all please remove all previous versions of Acrobat, and then reinstall.
1. Choose Start > Control Panel (Windows XP)
2. Double-click Add Or Remove Programs.
3. Select Adobe Acrobat [version] and click Remove.
4. When prompted, confirm that you want to remove Acrobat.
5. Repeat the above procedure for all installed versions of Acrobat.
6. Restart the computer, and then reinstall Acrobat.
Now, perform the steps below during Acrobat Reader installation. The Administrators group listed below is the default local administrative group for Windows XP.
  1. Write down the path to the key referred to in the error message and leave the installation running. For example: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.pdf\PersistentHandler.
  2. Choose Start > Run, type regedit in the Open text field of the Run dialog box, and then click OK.
  3. Navigate to the parent of the key referenced in the error message. For example, for the key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.pdf\PersistentHandler, open (double-click) HKEY_LOCAL_MACHINE >SOFTWARE > Classes > .pdf.
    Note: These steps may vary slightly depending on the path in the error message
  4. Right-click on the parent key and select Permissions (HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.pdf).
  5. Verify that the Administrators and SYSTEM is present and that Full Control is selected under the Allow column.
  6. In the Permissions dialog box, click Advanced.
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  7. Select the Administrators group (1) and "Replace owner on subcontainers and objects" (2). Note: Select the current administrator account if the Administrators group is unavailable.
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  8. Select both "Allow inheritable permissions from parent to propagate to this object" and "Reset permissions on all child objects and enable propagation of inheritable permissions," (1) and then click the Owner tab (2).
    cid:be8ff9254ad94f29bec91706f67dc76b@joanne
  9. Click OK (3) in the "Advanced Security Settings" dialog box. Windows will now reset the permissions for each child object to correspond with its parent.
  10. Minimize the Registry Editor and click Retry.
    • If the error reoccurs with the same key proceed to Solution 4.
    • If the error occurs with another registry key repeat Steps 1-10 using the new registry key.
    • If the error does not occur finish the installation following the on screen instructions and exit the Registry Editor.
Please let us know how it goes.

May 06, 2009 | PC Desktops

2 Answers

Cannot use reader 8.0,cannot remove it or install 9.0


oddly enough, you may find that updating the version 8.0 you have to 8.x will then allow you to remove it (or it will work correctly) can you open the reader manually in the programs list? if so open it, then go to help and check for updates. apply the updates. If they work you should be in good shape.

Dec 24, 2008 | Dell Dimension 8400 PC Desktop

1 Answer

Tried to download new adobe reader,error report stating must get rid of 8 & 8.1 & old 9 version. Adobe told mee to go to "support.microsoft.com/kb290301" and use windows clean up.Not...


You could go to contril panel and then add or remove programs and remove all adobe in there and then try a new download for adobe 9.

Sep 25, 2008 | PC Desktops

1 Answer

When I want to open a PDF File sent to me from anywhere, my internet freezes immediately(every time!!) & says "Adobe has experienced an error & has to shut down". At which point, the...


uninstall adobe and go to google and type in free download for adobe reader it will give you alot of hits but pick the first one, you will have to reinstall it but it will give you the newest adobe reader

thanks tazman
hope this works for you

Aug 19, 2008 | PC Desktops

1 Answer

Adobe Acrobat 8 error 2711


Sounds menacing but it’s fairly easy to fix.
Heres how to fix it:
  1. Download msicuu2.exe (Windows Install Cleanup Utility) from Microsoft, or by clicking on the file name.
  2. Run msicuu2.exe
  3. You will then get a message asking if you wish to roll back the in progress installation. You do.
  4. Install Adobe Acrobat or Reader 8.

Adobe’s more intrusive way of fixing it:
  1. Click Start>Run, type in regedit then hit enter or press ok.
  2. Back up your registry (not actually mentioned by adobe but a good idea whenever you’re about to make changes to the registry)
  3. Look for Key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Inprogress
    and delete the key if it exists.
  4. Install Adobe Acrobat or Reader 8.

Mar 19, 2008 | PC Desktops

1 Answer

I am having a problem with Adobe Reader 8.1.1. I am using Windows XP. Originally the program ran fine, but lately when I click on a link on a website that uses Adobe Reader I get a message that says...


do you the original installer of your adobe reader?

if you..when uninstalling adobe and the error occurs just browse for the .msi in your adobe installer and hit ok...

after it uninstall...download foxit reader and install it instead of the adobe reader....

hope this helps

^_^

Mar 16, 2008 | PC Desktops

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