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The camera was dropped and now won't turn on or off and the lens won't move.

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  • Anonymous Jan 02, 2009

    My BF's was dropped also have sililar problem.

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Hi i ranjit repair my kodak p 850 camera in panjab india

Posted on Feb 02, 2010

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My nikon lens af-s DX NIKKOR is stuck won't turn


The lens and housing will probably need to be replaced, but I would take it to a camera repair shop and have it checked to rule out other problems before proceeding with repairs.

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I dropped my canon powershot SD 4500 IS and now it won't turn on! It's survived countless other falls just fine, and would turn on immediately then. All times, including this time, have been when...


Really!....you've dropped your camera "countless" other times and now you're concerned because this time, it won't turn on!!! You're not sure what else to do?!!! How about not dropping your camera. How about using the wrist strap. Your dropping luck has run out...your camera does not have nine lives.

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Some stupid person has dropped and then kicked my brand new Samsung camera and now it won't turn on and the lens is stuck out :( When I try to turn it on it makes a weird beep and won't turn on and...


You should try to get that stupid person to buy you a new camera if the following doesn't help. Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Here are some troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.

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1 Answer

Lens will not extend when turned on message on screen lens error


Hi,

This error indicate that focusing ring got stuck or jammed due sand, dust or may be due to external shock caused by dropping the device.
  • Try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.

If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks and have a nice day

Jul 04, 2011 | Fuji Digital Cameras

1 Answer

WHEN I OPEN MY CAMERA THERE IS A WORD E18.


Hi,

Canon E18 error shows when the lens gets stuck while trying to extend.
  • This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device. try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks and have a nice day

Jul 04, 2011 | Canon PowerShot A470 Digital Camera

1 Answer

LENS OPENING BUT NOT SHUTTING


Hi,

Its seems lens got stuck in the barrel due to external shock caused, Try out following steps-

  • If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once's or twice then it will stuck again.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.


Else contact Olympus, your camera need to be disassembled to get at the focusing ring at Service Center .

I hope this will solve your problem

Thanks..!!

Jul 04, 2011 | Olympus Mju 725 SW Digital Camera

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When camera is turned on the lens won't open, message comes up lens error will shut down automatically


Was the unit dropped or were any liquids messed onto the lens assembly previously ?
If dropped (particularly if the lens was open) the lens drive mechanism might well have suffered damage.
If liquids, particularly ones containing sugar, were accidently messed onto the lens assembly, then the sugar becomes sticky as the liquid dries, effectively glueing the mechanism in place.

Jun 11, 2011 | Canon Digital Cameras

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My kodak M1063 fell while the lens barrel was out,i tried putting it off so that it will go in but it didnt move.So decided to push it in myself thinking it will come out when i put it on.Now,the lens...


Hi, Unfortunately it sounds like the camera is beyond repair. When a camera's dropped like that there's a 50/50 chance that a mechanism in the lens has been broken and it's repairable. From the sounds of yours though, the fact that it won't come back out when you turn the camera on, it sounds like you're better off getting a new camera.

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1 Answer

"lens error turning off camera.


If the camera was dropped it can somehow seize the lens related parts since they are mostly made from plastic. It is also possible that particles like sand grains can go between the moving parts of the lens and seize the mechanism. Either case the repair could be expensive and may not worth having it done.

Feb 24, 2011 | Canon PowerShot A495 Digital Camera

1 Answer

Camera was dropped. Now it will turn on, but after a few seconds, lens begins to move in and out for about 3-5 seconds, then a messag is displayed: Pleaase turn camera off then on again". Doing this r


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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