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Canon MP830 - Outgoing fax dialing not connecting

Outgoing faxes dial but nothing picks up. Even faxing to my cell phone never causes my cell to ring - like it's dialing to nowhere. Telephone connected to fax works fine.

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  • emilyro Oct 21, 2008

    Connections seem right -

    L - goes to wall jack

    Phone - connects to phone

    Phone has dial tone; sending fax dials and rings, rings, rings, rings (nothing picks up). Attempted to send fax to cell phone and cell never even rang.

  • emilyro Oct 21, 2008

    ok just realized that faxes aren't being received either -- i have a distinctive ring for my fax and the fax machine didn't recognize the call coming in.

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I've got a solution that may help at least the fax sending problem. I have a an mp 830, and while sending a fax it will ring but wouldn't connect. I was using a splitter, so I ran a direct line. At this point it connected, and you could here the tone from the receiving machine, but it would not transmit and then I'd get the 0017 error no pages sent. After 2 hours of playing with the "fax settings" I increased the "pause time" setting in the user section from 2 to 5. The fax was sent with no errors.
Hope that helped you

Posted on Jul 24, 2009

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Are you plugged into the LINE port of the fax machine?

Posted on Oct 21, 2008

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