Question about Acer Aspire 5100 Notebook
Before 2 weeks i bought an Acer Aspire 6920 and suddenly yesterday keyboard and mouse stop working.
I can boot until windows entry code but after nothing. Only after pressing F2 and go to BIOS It leaves me to use keybord or through F8 and in windows recovery system the same.
If i use an external keyboard sometimes it leaves me to use it but just for few seconds without having time to make windows recovery through acer empowering manager.
Num lock is off and i tried also to reset by taking out batery and electricity adapter and after pressing for 30-45 seconds the power button and restart it after but nothing.
Do you have any idea to fix it in order to avoid running to service and loose days?
Thanks in advance.
Send your computer back, you will have to find the company and send it back. if you live in the us, then you are going to have to send it to texas, but they will fix it if you have warranty, but call the company and find out they can also help you over the phone if they can if they cant, they will make you send it back
Posted on Nov 09, 2008
Yes use your laptop with the battery removed and use it only from the mains.
Posted on Nov 05, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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