Question about Kyocera Copystar CS-1820 Black and White Copier

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Error Code 2102

I have a Kyocera KM-1820. It's giving the error code 2102 when I try to scan a document to an e-mail. What does this error code mean?

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  • jake105 May 11, 2010

    Thanks...changing from 25 to 587 worked for me too.

    Can you throw a light, why this worked.

    just trying to learn the intrinsic workings of this printer.



    appreciate your post

    great job!!

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Change the SMTP port from 25 to 587

Posted on Aug 20, 2009

  • ginny guy
    ginny guy Apr 30, 2014

    This is what worked for me. Thanks so much! I could print but couldn't scan to email and now I can do both after changing the port in the advanced setup.

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This is either a problem with your network cable connecting the machine to your network, or the network point, or the network switch.

Another possibility is that the SMTP (E-mail server) IP Address has changed or has been entered incorrectly. This is the most probable cause, especially if you can print to the device without any problems

Posted on Oct 26, 2008

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Tengo una kyocera km-2810 la mando escanear y me da error de 1102 vuelbo a checar todo el procedimiento y no encuentro el mal. gracias de antemano por su ayud

Posted on Jul 12, 2012

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2 Answers

Kyocera 5050 error code 2202


This is an error is indicating a connection error when using the send feature.

Below I have provided some information or for more information download the users guide from the manufatcures website using this link. http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=16088&rid=16313

2101, 2102, 2103, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is

not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name

correctly.


2204: The E-mail size exceeds the acceptable send data capacity. Decrease the size or resolution of the scanned data to be transmitted and resend the E-mail. 5101, 5102, 5103, 5104, 7102, 720f:

Turn the main power switch off and back on. If this error occurs several times, make a note of the displayed error code and contact your service representative.(Refer to the corrective action for the error message " An error has occurred.")


9181: The scanned original exceeds the acceptable number of pages of 999. Send the ecess pages separately.


Hope this is helpful,

Shawn

Mar 11, 2011 | Kyocera Mita KM-5035 Printer

1 Answer

Km-3035 (kyocera) send email from scanner key, eveything seems to go fine, but no one gets emails, going into history of sending I find error E022. manual is no good, it give no codes. searched google, no...


The E022 error indicates -

The mail contained an e-mail address that the SMTP server can not find.

Check to make sure that the destination e-mail address was entered correctly.

The link below will take you to the manufactures web page where you can download the Scan System Operation Guide (Function Edition which list the error codes.

http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=11796&rid=14242

If you continue to have a problem you can go to www.gfbm.net for more assistance, also they have some Kyocera setup and troubleshooting information.

I hope this is helpful,
Shawn

Feb 24, 2011 | Kyocera Mita KM-3035 All-In-One Laser...

1 Answer

I have a KM 4050 and when we scan it is giving a "send error 2101" Everything else is fine. We are able to print from our computers etc. so I know our connections are ok. Any suggestions?


The following errors are simalir;

2101, 2102, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name correctly.


The link below takes you to Kyocera's Scan to SMB setup guide on GFBM's website (they are a Kyocera dealer). The guide setup guide is good and gives pictures and examples.

http://gfbm.net/Documents/self_help/SCAN%20TO%20SMB%20PC%20setup%20R3.pdf

I hope this is helpful,
Shawn

Feb 11, 2011 | Kyocera Copystar CS-1820 Black and White...

1 Answer

Getting error code 2101 when scanning a document into our kypcera mfp cs 1820. What is the error and how does one fix it?


you have to have a user name and password set up on the computer you are scanning to then you set theat up in the address you set up on the copier.

Mar 02, 2010 | Kyocera Copystar CS-1820 Black and White...

1 Answer

Code 2202


This means the Smtp server settings is wrong.

Jul 14, 2009 | Kyocera Copystar CS-1820 Black and White...

2 Answers

I need to know what error code A400 means?


a400 is a trouble code for Laser Scanning Unit problem.

Jun 24, 2009 | Kyocera KM-1510 Copier

1 Answer

Kyocera cs 1820 error 2102 using ftp


I reset the IP adderss to another printer on the network and it worked so it looks like not all printers are compatable

Jun 17, 2009 | Kyocera Copystar CS-1820 Black and White...

2 Answers

KM-1820 scanner setup


The KM-1820 to scan to PC is using SMB, FTP or e-mail.

for SMB:
I am assuming you have the KM-1820 connected within the network and a static IP address for it.
open any Internet browser and go to KM-1820's IP address.
You should see the Command Centre web page.
Go to Basic page and add/register a contact within the Address Book.
Give a name and at the SMB section field, fill up with your computer hostname or the ip address of your computer where you want to scan. Fill up the user name with the local user name - the one what you are using to get into your computer - or create a new LOCAL user for your PC lets say "kyocera". So for SMB will be your computer and username: kyocera. (You will need a password for that computer user (kyocera) ). Then create a folder "scan" where you want ot receive the scanned files and add "scan" at the path field (SMB section of that webpage - command center).
Now share the folder "scan" as "scan".

if you want you can always use the scan to e-mail !! but you need a smtp server. All the settings can be done using that command center webpage.

Dec 08, 2008 | Kyocera Copystar CS-1820 Black and White...

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