Question about Kenmore 24 in. 15689 Built-in Dishwasher

1 Answer

Soap problems Not only won't the soap dissolve but there are granules on the inside of my glasses. The dishes are also not getting very clean. I have been using cascade 2 in 1 action packs for a few months now with no problem, they've been great. I ran a wash 2 days ago and when it was done, I opened it up and the dishes were still dirty and the action pack was just sitting there slightly open with detergent sitting on the bottom of the machine. I had done a wash 2 days before with no problem. I have ran it 2 more times with no luck. can water hardness change that quick or is there another problem? Thanks for your help.

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  • jsduch Dec 07, 2008

    I had the same problem. In addition, after purchasing new glasses when I placed them in the dishwasher to be cleaned for the first time they came out with dirt on them. They were placed in brand new and clean they just needed sanitized. I think these are two seperate issues but both are very annoying. I was told by the soap manufacturer to place the soap packets in the silverware basket or on the bottom of the dishwasher. It seems to help with dissolving the packets but the residue issue still persists.

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  • Expert
  • 375 Answers

Either:

1. not enough water gets into the dishwasher. open the dishwasher 3-4 times during cycle, you should see some (quite some) water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
First Choice Appliance

Posted on Sep 11, 2010

6 Suggested Answers

sclarke7
  • 218 Answers

SOURCE: detergent packs will not dissolve

check the water temperature, run hot water at the adjacent sink before pushing start on the dishwaher, or switch to powder, is your detergent door opening ? do not block the detergent door with long objects like spatulas etc.

Posted on Aug 27, 2009

catriver
  • 878 Answers

SOURCE: detergent is not completely dissolving

brotha, there is a couple service flashes out there that affect your model. They have to do with poor washability, redesign of the upper spray arm and top spinner. This could be your problem with the spray arms not hitting the soap dispenser properly. You would want to call Sears, I think you would be covered under these service flashes. Other things to check would be water temp. It should be at least 120 degrees entering the dishwasher. If the chopper screen is clogged with gunk, this would prevent a good flow of water to the upper spray arms as well. Catriver...post back.

Posted on Mar 27, 2007

ghappliances
  • 126 Answers

SOURCE: soap problems

PLEASE TELL ME WHAT TYPE OF SOAP YOU ARE USING AS WELL AS RINSE AID.NEED MORE DETAIL TO ASSIST YOU.

MOHAMED

Posted on Sep 19, 2008

  • 108 Answers

SOURCE: the detergent dispenser opens but the cascade

Maybe that is a bit much... I thought of something else you might check... there is a screen at the bottom of the dishwasher... make sure it is clean so that water can keep recirculating.

The thing about adding water is that if you add the water at the beginning, it is going to circulate for 3 minutes or so and then dump out the water and attempt to refill. Most machines do a couple "rinse off" cycles before the soap dispenser opens and the machine washes the dishes for a long time. So you have to put the water in after you hear the dispenser "pop" open.

I'm not completely sure about the Kitchen Aid, but their might be a way to adjust the time that the water inlet valve stays open at the beginning of the cycle... you'll have to check your manual.

Posted on Jul 28, 2009

  • 523 Answers

SOURCE: Soap is not dissolving. Dirty dishes! Help!!

the dishes could be hot from the heater start the dw then open the door feel the water it should be hot if not prime the sink before starting the dw

Posted on Jun 01, 2010

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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PLEASE TELL ME WHAT TYPE OF SOAP YOU ARE USING AS WELL AS RINSE AID.NEED MORE DETAIL TO ASSIST YOU.

MOHAMED

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