Question about SanDisk SDMX1 MP3 Player

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Individual Parts The 1-year warranty recently expired and one of the buttons is basically broken off inside...convenient. Is there a certain place where we can buy individual parts so I can replace the button assembly? I already sifted through the SanDisk website for help on this subject...but it seems like there's only help for problems with software and files types and the there at least a way I can get it replaced without warranty? Even if I have to pay...

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6 Suggested Answers

  • 1 Answer

SOURCE: Broken Screen

I just got off the phone with Sandisk and they said that they do not sell parts. If the problem is a manufacturer defect they will replace it if it is under warrenty. They do not refurbish any of their MP3 players. This in essence makes their players throw away items for all but warrenty replacements. Don't buy the extended warrenty it's another waste of your money because of this. .

Posted on Oct 02, 2006

  • 1 Answer

SOURCE: deleting files that were already on my sansa c140...

reformat the player it will clear it all up

Posted on Nov 08, 2007

  • 7 Answers

SOURCE: Dont know what part to weld!!

I hope I can help you since so much time has passed. This is a rather common problem with the SDMX1 and that is because the headphone jack was installed with too little solder. Here is what you do.
1. Dismantle the player by removing 3 screws ( 2 at one end and 1 at the other).
2.Carefully pry the end caps away.they should pop off.
3.lift the upper half of the case from the joystick end gently.
4.lift the entire circuitboard out. watch where the battery terminals are.
5.look at the headphone jack where it is installed on the smaller circuitboard.
6.on both left and right sides of the jack down on the circuitboard you will see 2 solder connections.
7.these are for the left and right channels.
8.if you look carefully (you might need a magnifying glass), you will probably see a very small break in the connection.
9.using a pointed soldering iron (no soldering gun here!), simply resolder BOTH connections using a very small amount to solder. This will most likely solve your problem.
10.put everything back together and it's as good as new. VERY EASY.

Posted on Feb 02, 2008

  • 8596 Answers

SOURCE: Deleting individual songs

Connect the Sansa to the computer.
On the computer, Go into Start --> all Programs --> Windows Media Player
When Windows Media Player is open, make sure you have version 10 or 11.
Find the icon of your Sansa on the left-hand side - click the plus sign next to the Sansa
Click on the songs folder
Click on a song name
Hit "delete" on your keyboard
The song is erased.

For instructions WITH pictures, go to and enter "Windows Media Player help" as your search term

-Tha Mp3 Doctor

Posted on Jun 11, 2008

  • 2 Answers

SOURCE: sansa e250 cracked screen

it is nearly impossible to remove one from one sansa and be able to use it on another. I agree, the only way would be to get new screen from sansa but they most likely will not sell any. Also, the sync connector, if damaged, might be able to be transferred from one sansa to another but micro soldering would be the technique necessary. I have been soldering for over 30 years, can remove dip components from boards and reuse them else where. the computer stuff is way too fine to do by hand.
just my 2 cents

Posted on Jun 27, 2008

SOURCE: frozen mp3 player Sansa Sandisk 6.0 gb

this happend to me to its very simple all you have to do is hold the menu button for a minute and the mp3 will turn off then turn on your mp3 and its fixed

Posted on Jul 17, 2008

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Quoted from 'retardinator':

I have had this before, what you need to do is

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End quote

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mister_apocalypse, aka <<CKS>>DRpyro
Maxicube aka 'monsieur'

Tech support team No.1

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