Question about HP Photosmart C5180 All-In-One InkJet Printer

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Paper jam! I don't know HOW to remove paper tray. Thanks noni.margery@comcast.net

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  • hklaus6 Oct 23, 2008

    paper is jammed in my c4200

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No documentation on how to remove the paper tray, only servicers have it.

Posted on Oct 22, 2008

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Paper is jammed in the rollers

Posted on Oct 23, 2008

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

How do I clear a scanner jam for a MFC 8480


Hi Judy,

Please follow the steps posted below:
1. Remove the paper from the MP tray
2. Remove any jammed paper from in and
around the MP tray
3. Close the MP tray. Then open the front
cover and close it to reset the machine.
4. Open the MP tray again
5. Fan the paper stack, and then put it back
in the MP tray
6. When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides on
both sides of the tray

Let me know if this resolves the issue,

Thanks,

Hunter Quinn
IBM Help Desk

Dec 04, 2014 | Brother MFC Office Equipment & Supplies

1 Answer

I have a very deep paper jam. The paper can barely be seen when looking down into the paper feed. Paper cannot be seen from the front where paper comes out. The paper is apparently folded very tightly...


Hi Rosemary, thanks for contacting me to help you fix your printer problem.
Well, have you tried removing the Paper Trays? There should be two trays and both of them are removable. Once they are removed, you'll be able to see through inside the paper passage in order to remove the jammed papers.
Remove the lid from the top of your printer. This lid protects the scanning bay. With the lid in the fully "open" position, lift upwards on it to separate the lid from the base of the printer.Now, remove the printer paper trays. These trays will pull directly off of the body of the printer. There are two paper trays -- one on the top of the unit and one on the front of the unit, beneath the control panel. Once they are removed, you will be able to see inside the passage where the papers are usually jammed. If your fingers can't reach the jammed papers, use a pair of tweezers to remove them. If you still have problems, let me know.
Good Luck.
Thanks for using FixYa.
Regards,Nonontech.

Oct 03, 2011 | Lexmark X5495 Printer

1 Answer

13.02.00 paper jam on tray 2. i have removed the tray and even the catridges but can't find any paper. I don't know where the sensor is as this may be the cause as well. Please need urgent...


Number 1 you failed to mention what kind of printer you have.
Number 2 when you print, does paper even feed into the printer?
When was the last time that you replaced the feed rollers?
Yes it is possible that a sensor is jammed. Before the 13.02 error,
did the printer actually have a paper jam? If yes, was there a piece of paper
missing from the jammed sheet or was it whole?

Jul 15, 2011 | Office Equipment & Supplies

2 Answers

My printer keeps telling me to remove jammed paper, but there is no paper in it!! Help, and thanks!


OK do one thing off the printer then restart it.Reset the printer from printer option botton. then off again. After that when you on the printer then the massage naver come.

Thanks, i am waiting for your feed back & if you satisfied then thumps me please.

Jan 31, 2010 | Canon PIXMA MP150 All-In-One InkJet...

2 Answers

Paper stucked inside


Open the top cover.
Pull out the toner / developer units and look for paper under neath.

In the rear, pull open the access door.

remove the paper tray and look for misfed paper.

Dec 12, 2009 | Kyocera Mita FS-820 Laser Printer

1 Answer

It is sying i have a paper jam but there is no paper in it


There are two types of paper jams:

1) A jammed piece of paper at or near a sensor. Or a shred of paper is stuck under a sensor.
2) A paper feed operation that does not send paper into the printer will get reported as a jam it the paper does not reach a sensor in the time that is allotted to reach the sensor. The printer knows that the page is late and suspects a jam occurred prior to the sensor.
To determine if there is a “Pick” problem in the tray, place a mark (line or scribble) on the top sheet in the paper tray. Send a print operation to the printer. If a jam is reported, check the tray. If the marked page is still in the tray then you know the paper pick failed.
There are dozens of reasons for paper to fail to pick. The simplest fix to try is to remove the paper and fan it to remove any possible static charge causing the paper to stick together.

Don

Dec 12, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Lasejet 4 plus- try to print. lower paper cassete full. printer screen says pc load letter and have to manualy load paper. print icon on computer says out of paper


There is a paper empty flag sensor, looks like a plastic paddle, in the tray area. Pull out the paper tray and flick it; make sure that it is not jammed.
Also on the right hand side there is a paper pick- up roller, clean it with a cloth with some alcohol. See page 4-13 for the location of paper feed pick-up roller. page 5-27 shows the paper empty sensor flag

Here is the service manual:
http://home.comcast.net/~wannabeyote/hp-lj-4-5-m-n-plus.pdf Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jun 06, 2009 | HP LaserJet 4 plus Printer

1 Answer

Lexmark t640: paper jam in the back door. I can see the edge of the paper. How do I release the tension on the rollers so I can slide it out? Now it is in there tight and to grab it just tears off a piece...


Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.
pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the pattlnk_10222007_2117-select_button.jpg button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.

Dec 12, 2008 | Lexmark T640 Laser Printer

1 Answer

HP 3419A


Hi Mose,

I never faced this problem any time , but could find a solution for you which i think will be helpful.

The paper jam error state occurs if the printer detects a paper at the platen after attempting to eject paper to the out tray. Clear the paper path.
<Power and Resume>
1. Turn the printer OFF and back ON to allow the printer to clear the jam.
(If the paper remains jammed, turn it back OFF and follow the remaining steps.)
2. Open the top cover and remove the OUT tray.
3. Pull the jammed paper out of the printer by grasping the middle section of the paper.
4. Remove all torn pieces from the paper path.
5. Remove any wrinkled or torn paper from the IN tray.
6. Reload the paper stack.
7. Replace the OUT tray and close the top cover.
8. Turn the printer ON.

Hope this answers your problem, Please let me know by providing your valuable feed back

Thanks,
Robosoft.

Dec 24, 2007 | HP Photosmart 375 InkJet Printer

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