Question about Microsoft Wireless Laser Mouse 5000

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Battery Message I recently purchased a Microsoft Wireless Laser Keyboard and Mouse 5000 and I am currently receiving a pop -up (on a very regular basis) message which states that the batteries in the mouse are at a critical level and need to be replaced immediately. Replacing the batteries does not stop the message and the batteries are fully powered. This is very annoying and would like to know how to stop this occuring.

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Method 1: Try different ports. Method 2: Install fresh batteries. Method 3: Resynchronize your device to the receiver. Method 4: Install the latest software from this website: http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx
and Method 5: Clean the mouse lens.

Posted on Oct 21, 2008

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Posted on Jan 02, 2017

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