When going through the install process is gets to "New printer detected. Pleasse wait." and nothing else happens. I've let it set for two hours and nothing. I've been able to manually install the printer to get the printer to work. But I can't get the scanner to be recognized. Any help?
Is this a all in one scanner/printer/fax/copier? What is the model??? 1. Use the software disk that came with the device as opposed to trying to add it via plug and play and letting the PC recognize it. The drivers are on the CD.
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FIRST UNINSTALL YOUR PRINTER COMPLETELY REMOVE ALL CABLES OF PRINTER (USB) REBOOT YOUR SYSTEM HAVE DRIVER CD PUT IT IN ROM(CD/DVD) INSTALL PRINTER SOFTWARE DONOT PLUG THE USB CABLE UNLESS & UNTILL PROMPTED PLUG USB WHEN ASKED FINISH INSTALLING PRINTER NOW YOU CAN FIND THE SCANNER
The only ways to get scanner 4470c run under W7 are these 3 options : 1° solution one : make sure driver XP ( yes XP ) is correctly installed . Download and install FreeKapture from http://download.cnet.com/FreeKapture/3000-2094_4-10711598.html . Load FreeKapture , clic on Scan and select WIA-Hewlertt-Packard . Scanner will work fine in this mode but if you choose PrecisionScan Pro , program will hang . In any case , no slides or negative scans possible but the rest works . 2° solution two : if you have XP install disc , you can install a virtual version of XP on your HDD ( http://www.vmware.com/products/player/ ) 3° solution three : if you still have XP install disc , partition your HDD and install XP on the new one (http://www.partitionwizard.com/free-partition-manager.html ). Don't wait for HP to produce compatible drivers for this unit , it's useless .Regards . Fanaudi .
Not sure if you are using the Add printer in Windows to install printer software or letting the CD autorun and self-install.
Best thing might be to start clean. That is, delete the printer icon from the printer list (Printers and Faxes screen). Then go to Control panel Add/ Remove programs and remove all applications relating the HP all-in-one. Disconnect the Printer cable (USB or LAN) and then re-intall CD setup.
Follow the prompts and connect the printer back when asked. Wait until the full install is complete.
First you have to download and install scanner drivers, then your system will know it has a HP scanner attached. Go to HP.com website, choose support and drivers, enter your model and choose a driver for your operating system. Download and run the downloaded file to install the driver, and plug the scanner in when asked to by the installer.
did you install the drivers? they were probably downloaded compressed- you need to look at your download list and install from there. don't know if vista refers to it as install wizard, as xp does, but check that the download was actually opened and installed. otherwise, it's sitting on your hdd doing nothing useful. i'm not familiar with vista, know a lot of people who tried it and switched back to xp. still waiting for the user reports for w7. supposed to be a great improvement on vista! so we wait and watch! anyway, check out whether your patch for your scanner actually was installed! good luck!
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It may happen if you are using HP Scanjet 5590 scnaner on windows XP. I suggest you to completely uninstlal the scanner software and then install the version 9.0 from the below link. It is the updated version for Vista but work on XP system..