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HP Scanner Won't Install

When going through the install process is gets to "New printer detected. Pleasse wait." and nothing else happens. I've let it set for two hours and nothing. I've been able to manually install the printer to get the printer to work. But I can't get the scanner to be recognized. Any help? installtion file

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Is this a all in one scanner/printer/fax/copier? What is the model???
1. Use the software disk that came with the device as opposed to trying to add it via plug and play and letting the PC recognize it. The drivers are on the CD.

Posted on Oct 21, 2008

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Try HP's web site suggestions first.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01077492&cc=us&lc=en&dlc=en&product=61736

If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
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Follow the on scren instructions. (When finished, restart your PC). Test your scanner by scanning something.
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