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C7280 all in one printer working with windows vista. printer is making connection with wireless router but when software is installed it fails after choosing connection type through the network. error message appears "HP INSTALLER SHIELD PLUG-IN HAS STOPPED WORKING" This has occurred 3 times. Software has installed with a usb connection and the printer is fine. However I do want to use the wireless process. Thanks Ian Bower kathian.bower@talktalk.net 01142476353

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  • Anonymous Nov 05, 2008

    I get the same error as above during installation. when it asks to connect throught wireless or USB, i chose USB, and then i get this error. Please help me out.

  • bjoernholdth Nov 14, 2008

    Dear All,



    I have the same problem with my J6480 installation. Running Vista Home. Any suggestions. It seems to be a Vista/HP mutual problem as it does not occur on my desktop (XP) running on the same network.



    Holger

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5 Suggested Answers

adonscott
  • 106 Answers

SOURCE: Cannot print with wirelessly networked printer

hi,

if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.

PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.

Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.

Thank you so much.

adonscott

Posted on Jul 07, 2008

  • 24 Answers

SOURCE: HP C4380, Wireless Printing Problem

Do you have other printer drivers installed, if so thre may be a driver conflict. wireless printing requires network connection and also printer drivers. This appears to be a driver issue since the printer shows up on the network. I would try reinstalling the drivers.

Posted on Aug 27, 2008

  • 1 Answer

SOURCE: C++ Runtime Error for Dell Photo AIO 962 printer dlbxmon.exe

I had the same problem and was able to fix it by following the instructions in this link:

http://forums.cnet.com/5208-7590_102-0.html?forumID=67&threadID=300180

Apparently, the regular uninstall procedure does not completely uninstall the software drivers. Then, if new drivers or software are installed, a conflict is created between the old drivers and the new drivers. You have to first run the DellXPCleanUpUtility to completely clean out the old software drivers. Then, you can install the new drivers successfully.

Posted on Jan 10, 2009

JulesPCaut
  • 702 Answers

SOURCE: Uninstall HP image zone 5.3 installation - error installing hp c7280

Did you try an uninstaller program?

Also check out this article about fixing uninstall errors.

Posted on Apr 23, 2009

fredtmccoyjr
  • 380 Answers

SOURCE: I have installed Windows 7 now How to connect HP

When you installed Win7, did you upgrade or did you do a Clean install? If you performed an upgrade, you may have the problem with older conflicting drivers and services. Read this to see what I mean. http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Posted on Jul 20, 2009

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Describe your 946 All-In-One InkJet Printer Problem I'm running windows 7 on a Gateway laptop and managed to get it to print at one point but then installed some other items to get it to recognize...


This printer is not a wireless rpinter, so I guess you were trying to attach it to a print server of some type.

Try using these Recommended Wireless Router Settings,I use channel 11. I would make a new SSID to make connecting easier.

If your computer came with Windows 7, then follow the procedure below. If you upgraded your computer, the did you install the chipset drivers first. If using a Dell Computer that was upgraded, the desktop/notebook system utility and the chipset drivers need installed first or the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed.
Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista
Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the patch/drivers can be found at...



Dell 946 Photo All-In-One Printer owners thread (W7)

Virus programs and firewalls will block communications.

If you need more help, please post in the Dell Printers Forum


Rick

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I installed a vista driver for my allinone HP photosmart c7280 but the operating system does not recognize my printer. The software has installed though. Is there anything I can do to get Vista to...


Just make sure service "printer spooler" is running. To open windows Vista service under 'Run' type 'services.msc', then have a look that service is running or not. You can just simply right click to start it.

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Trying to network printer through my router


Hi John.

The best way to proceed is using the network printer software to install the printer, or using the printer IP to install the printer.

You can also try first to browse for a network printer using Windows add printer standard feature, and then selecting Network Printer. You find the add printer option in control panel.

Ensure that you have printer software available, the system will need printer drivers to install the printer.

To start I will need make and model of the printer and Windows OS version (eg. XP, Vista etc.). It would also be useful to know if the computer and printer are connecting to router via LAN cable or wireless.
If possible better to connect the computer to the router using a cable for the printer installation.

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How can I connect my wireless laptop to print wirelessly?


run the wireless setup wizard on the printer from the front panel menus of the printer...this would assign an IP address to the printer from the router...then use the s/w cd that came along with the printer and get the drivers and s/w installed on your computer....if you want a wireless connection it would give you approprite options

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I am installing a hp photosmart 7280 on a wireless network the network is see by the printer on installing software on computer the printer is found but the next screen says" printer setup has failed to...


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For PrintServer network setup, you may still use the CD on a non-Vista system (XP, Win2000 or lower). Or, by installing it manually by accessing it's web interface.

To make your Vista working with the printserver WITHOUT the use of the PrintServer CD, do the ff:
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2. Make sure that computer can print locally to the printer (e.g. via USB connection to the printer).
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Goodluck!

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dirver conflict, completely remove from OS, take off network and see if HP works independently well. reset on network and share again.

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