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Motorola SBG900 LAN problems




By denisob on Oct 21, 2008

" "
I have a Motorola SBG900 hooked up by ethernet to my desk top (running XP) and wireless to one laptop running XP and another laptop running Vista Home. I can access the internet from all three computers but I can't get the three computers to access each other. By turning off all firewalls I can sometimes get them communicating, but it appears that as soon as the leases are renewed that stop talking to each other. Can anyone help? Thanks.
Comments:

Oct 21, 2008

- I can find no firmware downloads on the Motorola site and when I contacted them they basically washed their hands of the problem and said that it had nothing to do with the modem.

Oct 21, 2008

- When I try entering the ip address of my desktop in my search window of my Vista unit I get the error message "Windows cannot access \\193.168.0.13\share" (the address I entered) and the error code
" 0x80070035, the network path was not found"

I don't know where to enter the ip address on my XP machines.

Oct 21, 2008

- And, yes I am usinf file sharing.

Thanks.

Oct 21, 2008

- I found a solution on the Microsoft web site. I needed to download some protocols to my XP machines so that they could recognize my Vista machine.

Thanks for your help anyway.
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Solution #1

posted on Oct 21, 2008
Somewhat Helpful)

marked
marked Expert Moderator

Rank: Guru  Computer Networking  Expert
Rating: 86%, 962 votes
This is simply a firmware problem of your Motorola Router so what is the best thing to do here is to update the firmware of your router, you can download the latest firmware from Motorola's web site....
Comments:

Oct 21, 2008

- Wow that's not good they don;t have any firmware for this modem/router so if it has problem the next thing that you can do is to repalce it. By the way since your computer is having this communication problem at all time and most particular when they get a new IP address and dns server from your SBG900, so what will be a alternative solution is to set a static IP, subent, default gateway and DNS server to your computers so no matter what happen they always have the IP address and it will be easier for you to remember what is the IP of this particular computer....

Oct 21, 2008

- By the way make sure also that you can PING each computer vice versa to make sure nothing is blocking the connection of those computers like firewall , anti virus and other security software...

Oct 21, 2008

- To do a Network Map on XP computer just Click on start RUN then type the IP address of the computer that you want to Map the shared documents on it, Sample \\192.168.0.14 if that is the IP of the other computer that you want to access the shared documents...

Oct 21, 2008

- That's good feel free to contact us back in the future for further help.........

Solution #2

posted on Oct 21, 2008
Not Rated)

pankaj_dic
pankaj_dic

Rank: Wiz 
Rating: 78%, 591 votes
DO a proper setup of internet connection sharing for this enable internet connection sharing on the system where you have connected motorola by ethernet, for this run network setup wizard, the others are connecting through the wireless, its means you have wifi present on your desktop, also run network setup wizard on others laptop, also check the firewall settings on all the systems

Solution #3

posted on Oct 21, 2008
Not Rated)

WeListen2You
WeListen2You

Rank: Wiz 
Rating: 81%, 167 votes
sure..are all three of your pcs configured for a home network,and file sharing?

Solution #4

posted on Oct 21, 2008
Not Rated)

natrin
natrin

Rank: Wiz 
Rating: 78%, 66 votes
If your desktops have LAN cards rather than wireless, you'll need a hub to split off enough ports. If you add a router, it'll give you a whole new level of complexity. A gateway is a router/modem combo. It converts the Cable Internet signal from your ISP to ethernet and isolates all of the computers behind it into your own private network. A hub is basically an ethernet splitter... it won't isolate a new network segment, it'll just add more ports. Get a hub, they are cheaper and won't add a new level of complexity.

Solution #5

posted on Oct 21, 2008
Not Rated)

Benimur
Benimur Expert Moderator

Rank: Guru 
Rating: 88%, 3824 votes
Hi,

Offhand, a couple of ideas, queries and suggestions:
  • pls verify that they share the same workgroup (Computer Name inside System Properties);
  • pls ensure that at least one folder (even empty) is shared fully in the root directory;
  • see if you can use static IP adds and same subnet mask;
  • pls check "Automatically search for network folders & printers" inside View tab of your Folder Options.
Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.
Comments:

Oct 21, 2008

- Incidentally, the aforementioned ideas would work:
  • either in XP or Vista;
  • wired or Wireless;
  • with or without firewall.
Additionally, you can also go direct by opening windows explorer and typing in the address bar:
"\\computername\sharedfolder\" less the quotes.

Cheers.

Oct 21, 2008

- A very remote possibility is a malware/virus that restricts Firewall Shared Access. The easiest/quickest around this is to force the removal of the restrictions. Pls download, install and run RRT. Once running and open, the GUI would be self explanatory. Of course, it would be needed to run a full antivirus scan thereafter.

Oct 21, 2008

- Alternately, you can try Start, Search, (Search for other items:) Computers, and type in the computer name you have given to any of the other two units.

Solution #6

posted on Oct 21, 2008
Not Rated)

Ekse
Ekse Expert Moderator

Rank: Guru 
Rating: 88%, 4840 votes
If you have your computers on private ip addresses 192.168.1.5 and so on for example, then you could use the ip addresses instead of what your using, are you using windows file sharing? it will work when you write into the my computer addressbar \\ipaddress\share

do clarify. Thanks, and I can also provide you with remote support to solve this issue.
Comments:

Oct 21, 2008

- Replace \share with the real name of the shared folder, for example if I shared pictures on my laptop then \\laptopip\pictures (if pictures was the share name I gave it)

let me know if you need my assistance, I have remote support ready here.. to work..
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