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Motorola SBG900 LAN problems

I have a Motorola SBG900 hooked up by ethernet to my desk top (running XP) and wireless to one laptop running XP and another laptop running Vista Home. I can access the internet from all three computers but I can't get the three computers to access each other. By turning off all firewalls I can sometimes get them communicating, but it appears that as soon as the leases are renewed that stop talking to each other. Can anyone help? Thanks.

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  • 2 more comments 
  • denisob Oct 21, 2008

    I can find no firmware downloads on the Motorola site and when I contacted them they basically washed their hands of the problem and said that it had nothing to do with the modem.

  • denisob Oct 21, 2008

    When I try entering the ip address of my desktop in my search window of my Vista unit I get the error message "Windows cannot access \\193.168.0.13\share" (the address I entered) and the error code
    " 0x80070035, the network path was not found"

    I don't know where to enter the ip address on my XP machines.


  • denisob Oct 21, 2008

    And, yes I am usinf file sharing.

    Thanks.


  • denisob Oct 21, 2008

    I found a solution on the Microsoft web site. I needed to download some protocols to my XP machines so that they could recognize my Vista machine.

    Thanks for your help anyway.


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6 Answers

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DO a proper setup of internet connection sharing for this enable internet connection sharing on the system where you have connected motorola by ethernet, for this run network setup wizard, the others are connecting through the wireless, its means you have wifi present on your desktop, also run network setup wizard on others laptop, also check the firewall settings on all the systems

Posted on Oct 21, 2008

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Hi,

Offhand, a couple of ideas, queries and suggestions:

  • pls verify that they share the same workgroup (Computer Name inside System Properties);
  • pls ensure that at least one folder (even empty) is shared fully in the root directory;
  • see if you can use static IP adds and same subnet mask;
  • pls check "Automatically search for network folders & printers" inside View tab of your Folder Options.
Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Oct 21, 2008

  • 1 more comment 
  • Louie  Role
    Louie Role Oct 21, 2008

    Incidentally, the aforementioned ideas would work:


    • either in XP or Vista;

    • wired or Wireless;

    • with or without firewall.
    Additionally, you can also go direct by opening windows explorer and typing in the address bar:
    "\\computername\sharedfolder\" less the quotes.

    Cheers.


  • Louie  Role
    Louie Role Oct 21, 2008

    A very remote possibility is a malware/virus that restricts Firewall Shared Access. The easiest/quickest around this is to force the removal of the restrictions. Pls download, install and run RRT. Once running and open, the GUI would be self explanatory. Of course, it would be needed to run a full antivirus scan thereafter.

  • Louie  Role
    Louie Role Oct 21, 2008

    Alternately, you can try Start, Search, (Search for other items:) Computers, and type in the computer name you have given to any of the other two units.

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Sure..are all three of your pcs configured for a home network,and file sharing?

Posted on Oct 21, 2008

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If your desktops have LAN cards rather than wireless, you'll need a hub to split off enough ports. If you add a router, it'll give you a whole new level of complexity. A gateway is a router/modem combo. It converts the Cable Internet signal from your ISP to ethernet and isolates all of the computers behind it into your own private network. A hub is basically an ethernet splitter... it won't isolate a new network segment, it'll just add more ports. Get a hub, they are cheaper and won't add a new level of complexity.

Posted on Oct 21, 2008

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If you have your computers on private ip addresses 192.168.1.5 and so on for example, then you could use the ip addresses instead of what your using, are you using windows file sharing? it will work when you write into the my computer addressbar \\ipaddress\share

do clarify. Thanks, and I can also provide you with remote support to solve this issue.

Posted on Oct 21, 2008

  • Ekse Oct 21, 2008

    Replace \share with the real name of the shared folder, for example if I shared pictures on my laptop then \\laptopip\pictures (if pictures was the share name I gave it)



    let me know if you need my assistance, I have remote support ready here.. to work..

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This is simply a firmware problem of your Motorola Router so what is the best thing to do here is to update the firmware of your router, you can download the latest firmware from Motorola's web site....

Posted on Oct 21, 2008

  • 2 more comments 
  • Mark Gil
    Mark Gil Oct 21, 2008

    Wow that's not good they don;t have any firmware for this modem/router so if it has problem the next thing that you can do is to repalce it. By the way since your computer is having this communication problem at all time and most particular when they get a new IP address and dns server from your SBG900, so what will be a alternative solution is to set a static IP, subent, default gateway and DNS server to your computers so no matter what happen they always have the IP address and it will be easier for you to remember what is the IP of this particular computer....

  • Mark Gil
    Mark Gil Oct 21, 2008

    By the way make sure also that you can PING each computer vice versa to make sure nothing is blocking the connection of those computers like firewall , anti virus and other security software...

  • Mark Gil
    Mark Gil Oct 21, 2008

    To do a Network Map on XP computer just Click on start RUN then type the IP address of the computer that you want to Map the shared documents on it, Sample \\192.168.0.14 if that is the IP of the other computer that you want to access the shared documents...

  • Mark Gil
    Mark Gil Oct 21, 2008

    That's good feel free to contact us back in the future for further help.........

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1 Answer

Set up wireless security


1 On a computer wired to the SBG900 USB or Ethernet port, open your web
browser (for example, Microsoft Internet Explorer)
2 Type http//:192.168.100.1 and press ENTER to display the login window:
3 In the User ID field, type admin (case sensitive) and press TAB.
4 In the Password field, type motorola (case sensitive) and click Log In to
display the SBG900 Setup Program main window:
As soon as your network is operational, run the SBG900 Setup Program to:

"Wireless Network Setup"
For a LAN with one or more wireless clients, enable wireless security on the SBG900.

"Wireless Network Setup"
After enabling wireless security on the SBG900, as required on each wireless client:
> If you disabled ESSID broadcasting on the SBG900, set the client Network
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> If you enabled WEP on the SBG900, set the client WEP key identical to the
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> If you enabled Allow Only Listed Stations Access, be sure the MAC
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DO any of these error conditions show up on the front panel display?

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If you rent or lease your SBG900 Contact your cable service provider.
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The intial setup is as follows in the manual:

To provide an initial wireless connection to your network and the Internet:
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