Question about HP Photosmart Premium C309A All-In-One Printer

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HP C309a Photo Smart Premium how to reset ink level

I refilled my ink but would like to reset ink levels. I removed the CMOS battery for about 5 minutes but it did not reset the ink levels. I reset the entire printer by pressing (*# together and 123 and right arrow) but still no luck. Anyone can help here obviously the printer is storing the ink cartridge ink information.

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  • HP Master
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I don't think so its resets though printer, now a days counter re setter devices are available, using the device you can resets the counter of cartridge memory..

Posted on Feb 04, 2012

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SOURCE: My HP Photo smart Premium All in one printer C309a

If you have the Win7 full-feature driver installed, try installing the Software Patch. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&lc=en&dlc=en&cc=us&os=4063&product=3737195

If you managed to get the minimal driver set or the OS driver, uninstall that and disconnect the printer from the computer and install the full featured software
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=4063&lc=en&dlc=en&cc=us&product=3737195

If you can't download the full file and get an installation error from an incomplete file due to connection errors, the link to the full software above also has a link to order a new CD with the drivers.

Sometimes the scan error (when the printer itself works) indicates that the HP monitor isn't running (due to incomplete install or turning off the program (not letting it run at boot, for example). The other cause is a poor connection since scanners need bi-directional communication with the computer. Try a new data cable, plugging into a different port. If you have a print server or USB hub, try a direct connection.

I hope this helps.

Cindy Wells

Posted on May 04, 2010

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1) remove all the orange tape from the cartridge properly...
2) plug in the power chord directly to the walloutlet
3) unplug the power chord from the back of the printer.. then press and hold down the power button for 30 sec... then release the button.. the plug in the power chord and turn on the printer..
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Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

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I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink or toner cartridge?
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