Question about Canon Elura 50 Mini DV Digital Camcorder

5 Answers

Condensation Detected ......... Remove the Cassette

I have a problem similar to Mr. Vaibhab's. The cassette holder will not close and load. It keeps on ejecting the tape. There is a message saying "condensation detected". I checked the official Canon site and they suggested to keep the tape-holder open for couple of hours to dry out the possible droplets inside the camcorder. I tried it but didn't work. Some people suggested to dry it out with hair dryers.......what do you think? Does anyone know how to repair this poor Elura 50 Baby? I have sent my camcorder to Canon in Mississauga once but our great Canada Post somehow lost the camcorder initially and then after many many many days, after numerous complaints to Canada Post, they finally delivered it to Canon. So you can gues that I don't wanna send the Camcorder again to Canon either in Mississauaga or Montreal. Any good suggestion is most welcome. Thanks (in advance).

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  • Anonymous Dec 19, 2007




    have not went near my camcorder for a year now it says i have codensation have left it open to dry out for 24 hours nothing happening please help e mail kcshaft@hotmail.com


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5 Answers

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People, I got the same problem like 5 minutes ago, but I fixed it. You have to REMOVE the battery while the camera is off, then wait 2 seconds and take it back inside. It works.

But I have an Canon Xm1, so I don`t know if it works for all of you guys, but good luck!!

benjamin_sm91@hotmail.com

Posted on Aug 21, 2008

  • romacu200
    romacu200 Nov 15, 2012

    Thank you! Just fixed on of my XM2 that I have with me. Thank you!!

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Let it dry overnight and then remove the battery and allow the camera to reset itself. It worked for us!

Posted on Dec 25, 2007

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Drying the unit with a hair dryer would be dangerous as you could very easily overheat something. If you have the unit open & in a dry environment at room tempreture for several hours it should dry out and work if moisture is really the problem. It sounds like you either have a defective moisture sensor or a problem with the circuit which detects the moisture. If that is the case you will probably have to have it serviced by a tech. If there are none in your area your only choice would be to send the unit to Canon. If you have to send it, insure it for the cost of replacement, in case it is lost or damaged. Good luck.

Posted on Jul 17, 2006

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It works!!!!
on a canon MVX300 also

Posted on Jan 29, 2010

Dont start a the begenning of the tape, use another tape that has been watch for 2 minutes lenght! it works for me!! good luck

Posted on Aug 12, 2007

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Posted on Jan 02, 2017

  • 64 Answers

SOURCE: Condensation found

inspect the flex around the chassis when it comes out it is brown sometimes it comes loose or breaks and you will get that message. you could take the cassette cover off and get a better look just follow every flex to were they go and look closely for cracks.

Posted on Dec 25, 2007

SOURCE: Canon MV800i tape would not eject.

Put pedalfoot in camera, shake vigorously.

Posted on May 13, 2008

Intager
  • 32 Answers

SOURCE: How can I disable a Condensation Sensor on a Canon

Strange, if there is indeed moisture in the device, you could try an un-agressive approach of putting the device in a bag of rice.

Alternatively, if your clothes dryer has a rack, you could try leaving the camcorder in there for 15 min or so on medium. As soon as you remove the device from the dryer, attach a vacuum cleaner to an area of the camera such as where the battery would go, to **** fresh air through it... This will evacuate any mosture still in the device and is by far the best method in my opinion.

Posted on Jun 24, 2009

Testimonial: "Thanks for the advice, it still dosn't work. But replacing it seems to be the best idea now."

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1 Answer

I push the tape in as to load it and it immediately pops back out.


Your camera is experiencing condensation - your LCD should have a flashing image of a red droplet (this is a condensation warning). REMOVE THE CASSETTE to avoid damaging it.

Another cassette CANNOT and SHOULD NOT be loaded when condensation is detected.

Leave the cassette compartment open - its takes an hour until the water droplets evaporte. After the condensation warning stops flashing, wait for 1 more hour before resuming use.


Jun 22, 2010 | Canon XL2 Mini DV Digital Camcorder

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Canon ZR500 won't close cassette bay


If your camcorder experiences an error, you may be presented with a ?Remove the Cassette? message. There are several reasons that this message may appear, but it is essentially a safety warning that is designed to protect the camcorder and/or tape from damage. The camcorder?s tape drive mechanism is made up of many precision components that, once damaged, may cause further problems if the mechanism continues to operate. When a problem is detected the safety mechanism is activated. The ?Remove the Cassette? warning and the camcorder?s safety mode may be activated by a variety of conditions such as: 1. Condensation is detected ? If condensation is detected by the camcorder, the ?Remove the Cassette? warning may occur. 2. Component failure ? If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder. 3. Sand or grit damage ? The camcorder?s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate. 4. Impact damage ? If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur. 5. Liquid damage ? If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation. 6. Improper videotape insertion ? If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual. 7. Damaged or defective tape ? If a tape becomes damaged, please discontinue its use. Operational Recovery Steps Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps: 1. Eject the videotape Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2. 2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry. If the "Remove the Cassette" message continues, the camcorder may require service. Please contact Canon USA's Tech Support Center at 1 (800) 828-4040. Technical support hours are Monday through Friday, 8:00am - 12:00 midnight; and Saturday 10:00am - 8:00pm (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com.

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1 Answer

How can I disable a Condensation Sensor on a Canon Elura 50. It always detects "condensation" now, and the casette door will not close anymore. All I get is the message "Condensation has been detected", it...


Strange, if there is indeed moisture in the device, you could try an un-agressive approach of putting the device in a bag of rice.

Alternatively, if your clothes dryer has a rack, you could try leaving the camcorder in there for 15 min or so on medium. As soon as you remove the device from the dryer, attach a vacuum cleaner to an area of the camera such as where the battery would go, to **** fresh air through it... This will evacuate any mosture still in the device and is by far the best method in my opinion.

Jun 24, 2009 | Canon DC100 DVD Camcorder

1 Answer

Condensation found


inspect the flex around the chassis when it comes out it is brown sometimes it comes loose or breaks and you will get that message. you could take the cassette cover off and get a better look just follow every flex to were they go and look closely for cracks.

Dec 24, 2007 | Canon ZR20 Mini DV Digital Camcorder

1 Answer

Remove tape error message


  1. Condensation is detected – If condensation is detected by the camcorder, the “Remove the Cassette” warning may occur.
  2. Component failure – If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder.
  3. Sand or grit damage – The camcorder’s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate.
  4. Impact damage – If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur.
  5. Liquid damage – If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation.
  6. Improper videotape insertion – If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual.
  7. Damaged or defective tape – If a tape becomes damaged, please discontinue its use.
Operational Recovery Steps
Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps:
  1. Eject the videotape
    Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2.
  2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry.

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1 Answer

The cassette holder isn't closing......and the tape is not loading


Hi
See if this works--If you are on battery there may not be enough power .Charge the battery or use the the mains power through the transformer and see if it works.
Hope this helps
Jay

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3 Answers

Can not load any cassette even empty cassette holder can not be closed.


I had the same problem and solved it by removing the battery to allow the camera to reset. Worked fine after that.

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The cassette holder isn't closing......and the tape is not loading


not geting in holder tht mean u must open ur casset holder and put in polethin bag for a hour and it will accept tape

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1 Answer

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I have the zr850 which I have used less than a dozen times, and it does the same thing as you describe. Was told by canon tech people to try a maxell brand tape and a head cleaner tape. Have not tried their sugestion yet. camera is 3 months old.

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1 Answer

Condensation


When pouring a chilled beverage into a glass, water droplets may form on the surface of the glass. This happens because the air around the glass is rapidly cooled down, and moisture in the air adheres to the surface of the glass. This phenomenon is called condensation. This kind of condensation may also occur with camcorders. If you continue to use the camcorder with condensation on it, it could damage the camcorder. Condensation may form on the camcorder in the following cases: (1) When being moved from a cold place to a warm place (2) When being used in a rapidly-heated cold room (3) When being used in a humid room (4) When being moved from an air-conditioned room to a warm, humid place When condensation occurs: The camcorder stops operating automatically after its power lamp flashes. The warning message "CONDENSATION HAS BEEN DETECTED" appears and the condensation-warning icon below starts flashing. Condensation-warning icon If a cassette is loaded, the warning message "CONDENSATION HAS BEEN DETECTED" and "REMOVE THE CASSETTE" appear and the cassette-warning icon starts flashing. Cassette-warning icon If a cassette is loaded in the camcorder, remove the cassette immediately and leave the cassette compartment open. If condensation is detected, the POWER switch and cassette-removing switch will be activated. Leaving the cassette in the camcorder may damage the tape. A cassette should not be loaded into the camcorder when condensation is detected. How to avoid condensation Unload the cassette and place the camcorder in an airtight plastic bag when moving to locations where temperatures vary. Allow time for the camcorder to adjust to temperature changes slowly before removing it from the bag. Resuming use Allow at least one hour before resuming use; more time may be required for heavier condensation. When condensation has been eliminated, turn the camcorder on. After the condensation-warning icon stops flashing, wait one hour before resuming use.

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