Question about SanDisk Sansa m240 MP3 Player

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Problem synching Sansa m240

My sansa isn't working right. I want to delete an old song and add a new one, but when I connected it to the computer and went into Windows Media Player, WMP said that my mp3 player had no files on it. Also, when it is connected, it says MSC instead of MTP like it usually does. How can I fix this?

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Adriva, Why stay away from the m240 series? Just curious. However, I am in 100% agreement with you. I own 3 Sansa's because at the time I couldn't afford anything better. Out of the three only the original, a SDMX1 - 512 R, still works correctly. My main complaint about the SDMX1 is the amount of time it taks to FFW or RWD. It may be ok for a 3 minute song, but I listen to a lot of audio books and you can just about forget trying to find your place. You try to FFW and it takes FOREVER to advance just a few minutes. Then, because of the way the controls are set up you wind up jumping 10 tracks ahead. Why do I have to keep FFW or RWDing? Well the SDMX1 can never seem to remember where it was when I turned it off. Now this is hard enought to do when you are sitting and listening to it, but you can forget about doing it while driving. The next two Sansa I got ( thinking they would be better) were the m240s. I got one for me and one for my son. Mine died with in 6 months. Will not do anything. New battery makes no difference. So I took my sons after he complined about it not working. The problem with his is that when it is turned OFF, it drains the battery ( A BRAND NEW BATTERY) in about 5 minutes. You can listen to it for hours but turn it off and leave the battery in and it is dead within minutes. Also I was able to listen to my older SDMX1 (512m) for about 16 hours with a new battery, I get nothing like that with my m240. Now my m240 will not let me put new books on it. It keeps saying it is full. I tried using it like a HD and put some books on there. Then when I turned it on, the books didn't show. So I set it to be a music device and put some on and had no better luck. I couldn't remove the books, couldn't copy new stuff on. I heard there was a way to do a HARD holding down a button combo and turning it on. Has anyone heard of this? Can anyone suggest a solution to my problems (Short of an ipod?) I got the sansa because they are cheap and I got what I paid for. I've just had a sandisk thumbdrive go bad. I think I've made my last Sandisk purchase ever. Can anyone suggest an MP3 player for between $70-$100 with 1-2 gigs of space? Thanks Modgod

Posted on Jul 26, 2007

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Don't use de Windows Media Player to manage the files. Use your MP3 player like a HD or a Floppy. Simply drag and drop the files on it. This works only if your computer recognize the device. I'm (unfortunately) a m240 sansa user. It's gonna be the last m200 series I ever used. I guess we have to stay away from this m200 series of Sansa...

Posted on Jul 18, 2007


When your Sansa is not connected to the computer, go into the menu, select Settings => USB and change from MSC to either MTP or Auto.

Posted on Feb 12, 2007

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Go to my computer and open it from there hopefully you can delete the songs there.

Posted on Jul 17, 2006

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Related Questions:

1 Answer

I am trying to delete songs on my playlist. I

connect your sansa to the computer and via usb cord check computer the hardrive letter e,f,d, whatever right click that letter and then format. this will delete all the songs. or you could open windows media player click sync and then drag and drop songs from your computer to your sansa or visa versa.

Jan 28, 2010 | SanDisk Sansa m200 (2 GB) MP3 Player

1 Answer

Sansa e250 does not appear in Windows Media Player when connected

Go intothe Settings menu of the Sansa and change USB Mode from MTP mode to MSC mode or vice versa

Jan 11, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 how to add songs from windows media player

Connect the USB cored first then drag the songs you want to the right side of the screen>>

Dec 31, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I have a sansa e250 how to add songs from your windows media player and how to deleted songs that are on it now

On windows media player drag your songs to the right>, but first connect it to the usb cord
then if you wanna delete go to my computer find the Mp3 Sansa and there you go

Dec 31, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Cannot delete the songs on mp3

I do mine through Windows Media Player
1)Plug in Sansa
2)Open up Windows Media Player and wait for the Sansa e250 icon to show up under the library. First time, might say 'What device is this' or 'Autoplay'-for autoplay,you click 'sync media files to Sansa e250 using WIndows Media Player'
3)When library shows, click 'Sync' if it is not already there.
4)Just simply click and drag the songs you want from the computer library to the list pane on the side.
5)Once your done, click 'Sart sync'

1)Plug in
2)Wait for the icon under Library in WIndows Media Player
3)Go to Songs under Sansa e250
4)Right click desired songs and choose Delete. You only want to delete from Sansa e250-nothing else


Dec 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Bad track and Battery

Make sure the hold switch is not engaged.
Remove the songs from the player and then reload them. If they are froma subscription service, make sure they do not have fixed-term licenses on them. Right-click song --> Properties --> digital rights or media usage rights
Use Windows Media Player to view the songs that are stored on your mp3 player - best to view them in the "Sync" tab. Find the song that you want to delete, right-click the song, and select Delete (or left-click and press Delete on your keyboard). Voila!

-Tha Mp3 Doctor

Dec 22, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer


Use Windows Media Player:
To add files (SYNC) to your mp3 player using Windows Media Player 10:

To add files (SYNC) to your mp3 player using Windows Media Player 11:

To delete files from your mp3 player using Windows Media Player 10:

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

Dec 12, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa E270 Blank Screen and Bad Tracks

well if you can still connect it to your computer just format the mp3 this should work after the format just go to WMP and sync your music


1. connect mp3 to computer

2. got to "My Computer "

3. find the mp3 in the computer

4. right click on the mp3 drive

5. click on "Format"

6. click on ok

note : formating will delete all picture,songs, and videos on the device

Oct 30, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa m230 cannot see previously installed music files now that WMP11 is installed

To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go, setting and there should be a format option option there..let me know if that doenst work for you...
Hope this helps

P.S.Please rate accordingly...
Thank You

Jul 17, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer


Open my computer, right click sansa file, hit format... it should wipe out the whole mp3 player... fresh for a new set of songs

Sep 27, 2007 | SanDisk Sansa m240 MP3 Player

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